Keep your appointment book full with Salon Appointment Booking & Scheduling Software

An all-in-one solution for online booking, appointment scheduling, group bookings, marketing, POS, inventory and more.

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Achieve Success

Zenoti is the leading online booking software used by top salons – big and small

"Depasquale Luxury Spa achieved a 53% online and mobile booking rate in a 24-hour period post COVID reopening by using Zenoti’s modern technological solutions for online and mobile booking and a personalized customer app to enhance guest and employee experiences.”

Carmen, Founder & CEO

Why Zenoti?

Your perfect salon partner

Multiple channels, one booking system

Zenoti online booking technology ensures the appointment book is fully optimized. With iOS and Android apps, customers can make an appointment any time they have their phone or tablet handy.

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Automated booking & scheduling system

Modernize your brand with Zenoti’s automated booking system which suggests optimal appointment times and always meets your customers' requirements.

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Manage complex booking requirements easily

Built-in logic handles multiple constraints for customized bookings for couples, small groups and large groups with more than 20 members

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Maximize profitability, enforce SOPs

Our appointment scheduling software maximizes your appointment book utilization while honoring SOPs to ensure employee satisfaction and optimized customer experiences.

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All-in-one salon management software

Manage your entire salon all from one place without the hassle of multiple vendors. Our easy-to-use interface helps you quickly execute your vision.

Features

One solution to run your salon

Features

One solution to run your salon

Our Impact

20,000+ salons in over 50 countries are powered by Zenoti

208,219

appointments per day

99.9%

Uptime

2.6 million

messages exchanged
(between providers and guests)

Get Started Get Started

Free-three channel support

Our services team work with you to migrate your data and transition your employees, so you can quickly enjoy the full power of Zenoti.

Reach us by phone 24/7

Email 24/7

Guide & downloadables

Dominic Blake

Managing Director, Blushes Hair & Beauty

50% increase in self-service booking.

Get a Free Demo

Fill in this form & we’ll contact you within 24 hours to
schedule your free demo.
Questions? Call us on 877-481-7634

Thank you! Your submission has been received!

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Struggling with outdated spa software?

Future-proof your spa with the all-in-one solution for appointment scheduling, online booking, marketing, point of sale, and more.

20,000+ Businesses in over 50 countries are powered by Zenoti

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

High ratings as the most popular spa software

One tool for running your spa business

Appointment Scheduling

Online, mobile, and kiosk
Automated reminders
2-tap rebooking

Quick and easy payments/POS

Predictable fees per transaction
Mobile POS
Instant Reporting

Marketing for your spa

Customised Promotions
Personalised upsells
Guest Retention

Business Management

Integrated view of data
Billing and payments
Inventory optimization

Employee Management

Payroll and commissions
Smartshifts
Self-serve app for staff

Connect with Mobile Apps

Payment and accounting
e-Commerce
Zoom Integration

Get a Free Demo

Spa scheduling software that makes booking easy and convenient

Experience a modern suite of features across all areas of your spa business.

In your Spa

Interactive list views and booking wizards simplify calendar management.

On the Web

Clients can book and pay for appointments in your custom-branded online store.

On their Device

Customers can book appointments and engage with your business (iOS and Android).

Digital Records

Go paperless with secure electronic records and digital forms.

Mobile Apps

Run your spa from a tablet or smartphone, with mobile POS checkout and payments.

Be in control with software that manages every aspect of your spa business.

Control the end-to-end needs of your busy spa with everything in one, powerful software solution.

Integrated calendar

Scheduling features make staff, room, and equipment management more efficient.

Customer Tracking

Center-to-center redemptions are easy and accurate with a single customer database.

Employee Management

Employee management is integrated with an easy scheduler, payroll and commission.

Inventory Management

Inventory is under control with management features and reporting capabilities.

Get a Free Demo

Manage and grow your business with the best enterprise spa software.

Experience a modern suite of features across all areas of your spa business.

Scheduling efficiency

Online and mobile booking lead to greater utilization and higher revenue.

Marketing growth

Drive rebooking and upsells with targeted marketing and sales automation.

Engaging experience

Nurture customer loyalty by providing a smooth, intuitive user experience.

Admin Automation

Put time back in your day with tools and automation for routine tasks.

Get a Free Demo

Be a smooth operator with spa software that has it all.

Zenoti’s modern design has all the features you need, yet it’s still easy to use.

Day Spa

Spa & Salon

Resort Spa

Membership-based Spa

Boutique Spa

Check Us Out

Dominic Blake

Managing Director, Blushes Hair & Beauty

50% increase in self-service booking.

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Struggling with outdated salon software?

Future-proof your salon with the all-in-one solution for appointment scheduling, online booking, marketing, point of sale, and more.

20,000+ Businesses in over 50 countries are powered by Zenoti

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

High ratings as the most popular salon software

One tool for running your salon business

Appointment Scheduling

Online, mobile, and kiosk
Automated reminders
2-tap rebooking

Quick and easy payments/POS

Predictable fees per transaction
Mobile POS
Instant Reporting

Marketing for your salon

Customised Promotions
Personalised upsells
Guest Retention

Business Management

Integrated view of data
Billing and payments
Inventory optimization

Employee Management

Payroll and commissions
Smartshifts
Self-serve app for staff

Connect with Mobile Apps

Payment and accounting
e-Commerce
Zoom Integration

Get a Free Demo

Salon scheduling software that makes booking easy and convenient

Experience a modern suite of features across all areas of your salon business.

In your Salon

Interactive list views and booking wizards simplify calendar management.

On the Web

Clients can book and pay for appointments in your custom-branded online store.

On their Device

Customers can book appointments and engage with your business (iOS and Android).

Digital Records

Go paperless with secure electronic records and digital forms.

Mobile Apps

Run your salon from a tablet or smartphone, with mobile POS checkout and payments.

Be in control with software that manages every aspect of your salon business.

Control the end-to-end needs of your busy salon with everything in one, powerful software solution.

Integrated calendar

Scheduling features make staff, room, and equipment management more efficient.

Customer Tracking

Center-to-center redemptions are easy and accurate with a single customer database.

Employee Management

Employee management is integrated with an easy scheduler, payroll and commission.

Inventory Management

Inventory is under control with management features and reporting capabilities.

Get a Free Demo

Manage and grow your business with the best enterprise salon software.

Experience a modern suite of features across all areas of your salon business.

Scheduling efficiency

Online and mobile booking lead to greater utilization and higher revenue.

Marketing growth

Drive rebooking and upsells with targeted marketing and sales automation.

Engaging experience

Nurture customer loyalty by providing a smooth, intuitive user experience.

Admin Automation

Put time back in your day with tools and automation for routine tasks.

Get a Free Demo

Be a smooth operator with salon software that has it all.

Zenoti’s modern design has all the features you need, yet it’s still easy to use.

Salon and Spa

Nail Salon

Waxing Salon

Lashes

Blow Dry

Check Us Out

Dominic Blake

Managing Director, Blushes Hair & Beauty

50% increase in self-service booking.

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Power up your fitness brand with an all-in-one management software.

When it comes to managing a fitness studio – or several – Zenoti has all the functionality you need with none of the headaches. We help you seamlessly manage operations, creating a smoother experience for customers and instructors. Our fitness software’s extensive features and branding capabilities allow you to deliver a personal and modern guest experience.

Download Datasheet

Communication and information
are just a click away.

Touch base with customers regularly and manage schedules with ease. Zenoti’s cloud-based fitness and gym software solutions give your customers more ways to connect and your staff easy access to important information.

Put booking and payment at your customers’ fingertips with mobile and online options.

Front desk kiosks or iPads make check-in a breeze.

Members can easily track classes and payments.

Integrated messaging lets you contact members between classes with that extra nudge of encouragement.

Full instructor substitution workflow enables instructors to request a substitution and fill class slots.

Keep on top of class schedules and manage member accounts easily.

Stay top-of-mind and encourage better attendance with automated email and text messaging.

Attract, convert, and engage members.

With Zenoti’s gym management software, you can market more, boost bookings, improve member retention, and grow your bottom line.

Keep drop-in guests from dropping out by offering the right packages and memberships.

Win back guests who didn’t convert with a hyper-personalized message or enticing offer.

Maintain your guests’ attention through the sales process with automated messages and push alerts.

Offer your classes on ClassPass to gain more customers through the popular fitness salon platform.

Support all membership models, including: one-time payments, recurring monthly dues, and class allocations.

Upgrade your operations for better growth.

Unite people, departments, operations, and your brand experience with user-friendly solutions from Zenoti’s gym management system. Less complexity. More efficiency.

Real-time reporting to make instant – yet informed – decisions.

Customized dashboards and aggregate data help you define goals and track KPIs.

User-friendly functionality at one location or one hundred, no matter your brand size.

Productivity tools and performance management features give your employees a boost.

Custom workflows and role-based permissions improve your member experience and uphold brand standards.

Integrated lead and sales management features help you digitally convert guests to members.

Discover Zenoti for fitness.

Zenoti fitness overview.

We’re the best all-in-one, cloud-based fitness software for big, growing, and ambitious brands. Watch and see how!

Unify your fitness brand.

With our fitness management software, you can grow faster and maintain consistency across your outlets at the same time.

Zenoti exists to meet the specific needs of your fitness brand.

We’re flexible, customizable, and super robust – yet easy to learn and use. Reach your potential with our all-in-one fitness management software.

Pilates

Yoga

Group Exercise

Aerobics

Zumba

Barre

Power up your fitness brand with a best-in-class gym management software

Every fitness brand is unique. Whether you run a yoga studio, offer Zumba classes or get people sweating through aerobics, your customers signed up with you because you have a personal touch that resonates with them. Make sure your brand is present in every aspect of your business by using a flexible fitness management software that adapts to you.

Furthermore, in today’s digital-first world, it’s essential that you connect with your customers where they are; through their mobile phones. Zenoti supports all membership models along with branded mobile and online booking options to allow your customers to book their classes with ease.

Our fitness scheduling software lets customers easily track their classes and payments via their phone, while you effortlessly boost attendance with automated text messages and emails. All while ensuring your personal brand and tone of voice is present in every interaction.

Frequently Asked Questions

What is the best gym management software?

The best gym management softwares are those that centralize all business needs into one system. Doing this simplifies processes, ensures cross-location visibility, improves guest convenience and consistency, saves time and money, and delivers real-time, actionable insights into performance across every function.

What is gym management software?

Gym and fitness studio software systems offer functionality that makes operations quicker and easier. These can include a centralized database that stores all business data, such as member profile information and financial records, in one place and ensures consistency across locations. Create a receptionless, touch-free experience for your members.

How do you keep track of your gym members?

As a growing business with multiple locations, it can be challenging to stay on top of member details, especially across different teams and studios. An all-in-one management solution makes this easier by storing information in one accessible location. It also provides members with an account in which to store their details and stay connected.

What do gym owners struggle with?

In the highly competitive fitness industry, it’s challenging to drive consistent revenue, fill classes, and retain loyal members. With gym management software, gym owners can easily manage and fill classes, attract and engage members, find efficiencies, and deliver a strong customer experience as a point of differentiation.

Dominic Blake

Managing Director, Blushes Hair & Beauty

50% increase in self-service booking.

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

The best salons, spas & medspas trust only Zenoti.

We're the best all-in-one, cloud-based software for big, growing, ambitious brands in beauty and wellness.

Wellness industry employee explaining about the product to client

20,000+

businesses in over

50 countries

are powered by Zenoti

Why Zenoti you ask…

Elevate

your customer experience

From online booking to self-check-in, from e-paying to leaving reviews, the modern, touchless experience we give your guests is simply magical.

Know more

Unify

your your brand

With our salon-spa management software you can grow faster and maintain consistency across all your outlets at the same time.

Know more

Automate

your customer experience

From streamlining front desk tasks, to scheduling appointments, and sending smart marketing campaigns, utilize Zenoti to harness the power of AI.

Know more

Illustration of a women in chair showing the process of appointment booking with Zenoti in a circle

Request a Demo

Illustration of server connecting to multiple location

Request a Demo

Illustration showing automated process of Salon, spa management software - Zenoti

Request a Demo

If you need it, we do it.

Let Zenoti handle every aspect of your business, so you can get back to doing what matters the most – helping people and changing lives.

Appointments & Bookings

Illustration of a calendar - Appointments and bookings

Business Intelligence

Illustration of a desktop showing the analytics and reports - Reporting and analytics

Your business is unique.
And so is our solution for you.

Zenoti software is tried, tested, and trusted by every type of brand including national chains, exclusive boutiques, nail studios, skin clinics, walk-in salons, resort spas and more…

Our software works for you.
Our team works with you.

We’re expert salon and spa software consultants for 20,000+ businesses globally. The Zenoti team powers your growth by identifying market opportunities, streamlining your business and helping you reach maximum profitability.

Tool icon - Switch your software fast with Zenoti

Switch fast. Switch easy.

Our services team work with you to migrate your data and transition your employees, so you can quickly enjoy the full power of Zenoti.

Pink chat icon - Zenoti helps you with 24/7 support

Help at your fingertips.

Zenoti’s 24/7 support ensures that all your queries are answered promptly, so you can get the most out of our software.

Golden winner cup - Let us be your partner in success

Partners in success.

Our knowledgeable consultants put their vast industry experience to work to identify market opportunities and power your growth.

Your partners are our partners.

Zenoti partners with the top global brands you already know and use, to ensure that integrating your existing third-party solutions is easy, safe and reliable.

Dominic Blake

Managing Director, Blushes Hair & Beauty

50% increase in self-service booking.

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

All-in-one salon management software that goes beyond appointment booking and POS.

Zenoti salon software delivers everything you need to optimize appointment scheduling, online booking, customer management, marketing, billing and payments, and much more.

Get A Free Demo

Make every day a busy day with the industry's best salon booking software.

Book here, book there, book anywhere—and anytime!

Appointment Booking

Our salon appointment book goes beyond the calendar with unique list view features and a booking wizard your front desk team will love.

Online Booking

Clients can find, book, and even pay for an appointment on a webstore custom designed for your brand.

Mobile Booking

With iOS and Android apps, customers can make an appointment any time they have their phone or tablet handy.

Online check-in and waitlist management for walk-in salons.

Zenoti supports walk-in salons with advanced locator, check-in, and waitlist management features. Using mobile or the web, clients can find nearby locations, view a waitlist, check in for an open timeslot, and then head to the salon for the shortest possible wait time. Offer your customers an unparalleled guest experience with the industry's best mobile salon software.

Be the best kind of control freak with total salon management.

Zenoti salon software puts you in control with features that support the day-to-day needs of your salon operations.

Effortlessly manage your employees with easy scheduling, payroll and commission tracking, performance metrics, and biometric attendance tracking.

Target marketing by demographics, visit history, past transactions, and more. With 'always on' campaigns, SMS (text) and email marketing is on auto-pilot.

Redeem gift cards, package visits, and membership benefits easily and accurately from center to center with a centralized database you can use across locations.

Modernize your salon with mobile apps that transform the way managers, staff, and customers interact with your business - including Mobile POS.

Take control of inventory management with product data that's shared across all locations, detailed inventory reports, and analysis tools.

Operate and grow your business with confidence.

Report on endless metrics across your entire salon network with a single database that’s shared across all locations. Attract customers with smart marketing features and retain clients with automated customer engagement. Manage growth with cloud software that is truly scalable and ideal for salon chains and franchise systems.

Operate your business intelligently with end-to-end data and analytic insights.

Improve consultations and conversions with automated lead and sales management.

Build client loyalty and retention with a seamless and modern customer experience.

Replace daily tasks with automated processes and integrated tools.

A powerful salon POS system that's easy to use is a beautiful thing.

Zenoti is flexible, customizable, and easy to use, empowering you and your employees to focus on the beauty in your business, not its software.

Salon and Spa

Nail Salon

Waxing Salon

Lashes

Blow Dry

Free up your front desk with industry-leading salon scheduling software

Your front desk staff do so much more than book appointments. They are the first to greet each guest who enters your salon and the last to wave them goodbye as they leave with their new look.

They are there to answer questions, offer advice and encourage retail purchases and re-bookings. When they operate at their very best, they drive revenue and elevate the customer experience. One of the most impactful ways to support your front desk staff is by introducing a salon booking software which automates and streamlines admin tasks, so they can be fully focused on the guest experience.

With our salon management software, the booking process becomes a breeze. From booking online, to via your salon branded app or your social media pages, the clever Zenoti AI helps fill gaps in your appointment book and prevents double-booking of staff, chairs or equipment.

Frequently Asked Questions

What is the best salon software?

Today’s customer expects flexible, convenient services, and 24/7 booking capabilities. The best salon software solutions fulfil these needs while providing real-time insights into business performance and improving efficiency. From scheduling to payments through to inventory management, a software must be easy to use and reliable.

What software do salons use?

There are a range of salon software solutions to choose from. For the greatest success, look for an all-in-one salon management software that goes beyond appointment booking and POS. Consider important additional features that help you manage and grow your salon, like customer management, marketing, and billing and payments. Learn how to grow smarter and reduce admin headaches with the right salon and spa management software.

How much does salon software cost?

While price is important, it’s key to find a partner that knows your industry and understands how to maximize ROI for your business. The pricing for most salon software is tiered based on required licenses and desired features. When evaluating a solution, ask the vendor if they charge a base fee and implementation fee on top of recurring costs. Request a quote.

How can I make my salon successful?

Salon management requires a high-level of organization to ensure smooth day-to-day operations. Responsibilities include tasks such as employee scheduling, finance, payroll, reporting, inventory, customer service, and marketing. Salon software automates daily tasks and enables salon managers to focus on the big picture.

How do you manage a salon?

Salon management software can be instrumental to success by taking care of administrative processes, so you don’t have to. Some improve customer experience by increasing efficiency and convenience. Others boost revenue and cut costs. For example a Zenoti customer using our self-service booking solutions generated $62,490 of additional revenue. Read how.

What makes a good salon manager?

A good salon manager needs to be proficient in juggling a variety of tasks that are necessary for a salon's success. A strategic mindset is beneficial in recognizing opportunities for growth and cost reduction. One such opportunity is investing in solutions and processes that facilitate customer retention, enhance guest experience, and strengthen the business.

Dominic Blake

Managing Director, Blushes Hair & Beauty

50% increase in self-service booking.

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

All-in-one salon management software that goes beyond appointment booking and POS.

Zenoti salon software delivers everything you need to optimize appointment scheduling, online booking, customer management, marketing, billing and payments, and much more.

Get A Free Demo

Make every day a busy day with the industry's best salon booking software.

Book here, book there, book anywhere—and anytime!

Appointment Booking

Our salon appointment book goes beyond the calendar with unique list view features and a booking wizard your front desk team will love.

Online Booking

Clients can find, book, and even pay for an appointment on a webstore custom designed for your brand.

Mobile Booking

With iOS and Android apps, customers can make an appointment any time they have their phone or tablet handy.

Online check-in and waitlist management for walk-in salons.

Be the best kind of control freak with total salon management.

Zenoti salon software puts you in control with features that support the day-to-day needs of your salon operations.

Effortlessly manage your employees with easy scheduling, payroll and commission tracking, performance metrics, and biometric attendance tracking.

Target marketing by demographics, visit history, past transactions, and more. With 'always on' campaigns, SMS (text) and email marketing is on auto-pilot.

Redeem gift cards, package visits, and membership benefits easily and accurately from center to center with a centralized database you can use across locations.

Modernize your salon with mobile apps that transform the way managers, staff, and customers interact with your business - including Mobile POS.

Take control of inventory management with product data that's shared across all locations, detailed inventory reports, and analysis tools.

Operate and grow your business with confidence.

Operate your business intelligently with end-to-end data and analytic insights.

Improve consultations and conversions with automated lead and sales management.

Build client loyalty and retention with a seamless and modern customer experience.

Replace daily tasks with automated processes and integrated tools.

A powerful salon POS system that's easy to use is a beautiful thing.

Zenoti is flexible, customizable, and easy to use, empowering you and your employees to focus on the beauty in your business, not its software.

Salon and Spa

Nail Salon

Waxing Salon

Lashes

Blow Dry

Free up your front desk with industry-leading salon scheduling software

Your front desk staff do so much more than book appointments. They are the first to greet each guest who enters your salon and the last to wave them goodbye as they leave with their new look.

Frequently Asked Questions

What is the best salon software?

What software do salons use?

How much does salon software cost?

How can I make my salon successful?

How do you manage a salon?

What makes a good salon manager?

Dominic Blake

Managing Director, Blushes Hair & Beauty

50% increase in self-service booking.

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

How Jonny Levi operates 100% receptionless

Jonny Levi is a creative thinker who sought to create a receptionless, touch-free experience to keep his guests and employees safe during COVID-19. Jonny also needed software that would save time and allow him to communicate with a support team to help him with any questions.

Download Case Study

The Challenge The Solution

This small business utilized technology to streamline workflows.

The Challenge

Johnny Levi is a creative thinker who sought to create a receptionless, touch-free experience to keep his guests and employees safe during COVID-19. Jonny also needed software that would save time and allow him to communicate with a support team to help him with any questions.

The Solution

Zenoti’s all-in-one cloud software provided customers with the ability to book appointments independently and use their phones for touchless payments. Hair artists at the salon we reencouraged to perform tasks on their phones, such as client check-in, check out, and product add-ons right from the service chair.

Increase hygiene and safety through touchless technology
Access a dedicated support team and library of help resources
Eliminate the need for a receptionist and save on operational costs

"I would highly encourage other single salons to use Zenoti. Our guests love the booking platform and it’s been so easy and convenient for them. It's given me more free time as a business owner and there's not been a smoother way that I could have imagined starting my first business. I also think that it has helped me grow and I really see Zenoti as a company that I can continue to grow with."

- Jonny Levi
Owner and Stylist

Emily Martin

Zenoti Copywriter

A self-confessed bookworm with a passion for languages and weaving together words. Happiest when immersed in nature, either on horseback or skis, or curled up with a good thriller. Emily's writing focuses on sharing trends and insights impacting the beauty and wellness industry.

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

How a premium New York salon boosted gift card sales during the pandemic with help from Zenoti

Warren Tricomi generated over $75k of direct and additional attributed revenue in post-COVID sales. Their secret? They took advantage of Zenoti's Smart Marketing technology. Here is a case study focused on the results of Warren Tricomi's gift card sales during COVID and use of Smart Marketing.

Download Case Study

The Problem The Solution About the Brand

The Problem

As the COVID-19 pandemic hit New York hard, many organizations had their usual business models interrupted overnight. Roxana Pintilie, CEO of the premium salon Warren Tricomi, understood that she needed to generate more revenue – quickly. As the city began to reopen, Roxana knew that it would be critical to find ways to bring back her loyal clients using incentives.

The Solution

Zenoti worked closely with the Warren Tricomi team to create smart marketing campaigns focused on digital marketing, encouraging the purchase of gift cards by targeting customers with a personalized message and an offer of 20% off any salon service. Using the abandoned cart feature, Warren Tricomi followed up with any guests who left items in their basket online after thirty minutes of inactivity.

Marketing campaign success comes from consistent messaging rather than a one-time effort, and the Zenoti Smart Marketing platform helped to take the stress out of running a successful campaign. The Zenoti team worked closely with the marketing team at Warren Tricomi to plan a marketing calendar, taking special care to monitor campaign successes and ensure that they were sending email and SMS campaigns at the most effective time of day. With relationships forming the crux of a premium salon business, the 2-pronged strategy incorporated weekly mailers from the salons with personalized texts auto generated from the stylists and colorists. Warren Tricomi added a philanthropic touch, with a generous 20% of the proceeds going to a charitable fund.

“Smart Marketing helped us generate sales at a critical point in our COVID recovery. As a result of these fantastic outcomes, Warren Tricomi is now looking to the upcoming holiday season and planning a campaign focused around further gift card sales and referral marketing strategies during the Thanksgiving and Christmas period.”

About the Brand

Warren Tricomi is a luxury hair salon with locations in New York, Connecticut, India and Japan.

Emily Martin

Zenoti Copywriter

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

How everyskin freed up the front desk while increasing revenue

EverySkin wanted a solution that was simple and easy to use every day. The business was looking for a comprehensive system, including the ability for guests to book and pay online, and an integrated CRM platform. They were also seeking digital forms to enhance the customer experience.

Download Case Study

The Challenge The Solution

The brand went 100% paperless, streamlined operations, and elevated guest experience.

The Challenge

EverySkin wanted a solution that was simple and easy to use every day. The business was looking for a comprehensive system, including the ability for guests to book and pay online, and an integrated CRM platform. They were also seeking digital forms to enhance the customer experience.

The Solution

Zenoti provides a simple, yet comprehensive solution that increases EverySkin’s operational efficiency and elevates the guest experience at every touchpoint. The clinic now has a more intuitive appointment book that is easier to navigate, and guests can book and pay online. User-friendly digital forms are available for a range of purposes and easily accessible to both guests and providers for quick treatment insights. This reduces admin and enables the team to spend more time focusing on guests.

Free employees to focus on in-person interactions
Capture consultation data and share across locations
Save time and reduce paper waste with Digital Forms
Provide 24/7 online booking capabilities and maximise bookings

"Here at EverySkin, we are committed to offering our guests a personalized and convenient service – in-clinic and at home. Guests have access to all the information they need immediately, 24 hours a day. This digital enablement of the business allows our team to focus on delivering a fantastic, personalized experience to our guests, rather than admin tasks. Zenoti has been a fantastic enabler for our business, I couldn’t recommend Zenoti more highly."

- Alice Sagnier,
Co-founder

Emily Martin

Zenoti Copywriter

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

How Be You Medical decreased manual workload by 81%

Be You Medical sought to ease their team’s burden and free up time to focus on patient care. Their messaging platform to communicate with clients, book appointments, and send out marketing materials proved to be no match for the 10,000-15,000 messages sent out each month.

Download Case Study

The Challenge The Solution

The brand used zenoti to cut downon menial tasks.

The Challenge

Be You Medical sought to ease theirteam’s burden and free up time to focuson patient care. Their messaging platformto communicate with clients, bookappointments, and send out marketingmaterials proved to be no match for the10,000-15,000 messages sent out each month.

The Solution

To streamline Be You Medical’s workflow,Zenoti recommended a multifaceted approach.Zenoti Webstore automated the bookingprocess so guests could book online andreceive treatment forms ahead of time.Zenoti Connect enabled easy, 2-way textmessaging between guests and providers,as well as automatic sending of instructionsand appointment notifications.

Ensure guests receive a response out of hours with auto-reply
Provide 24/7 online booking capabilities and maximize bookings
Enable engagement with guests via text to reduce no-shows and cancellations

"Our clients love thenew online booking system and the freedom to be able to book appointments without interaction. They also like being able to fill in forms and check their guest profile on the webstore for a history of their services. Overall, we couldn’t be happier with the solutions Zenoti provided!"

- Trisha Huff
Manager

Emily Martin

Zenoti Copywriter

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.

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Wellness Spa Boosts Appointment Volume 40 Percent In Six Months

Learn how J Sterling’s Wellness Spa unified operations across five locations and implemented online booking to attract more guests.

Download Case Study

The Challenge The Solution

The chain unified operations across five locations and implemented online booking to attract more guests.

The Challenge

With a lean staff managing five locations, J Sterling’s needed to:

Reduce reception desk involvement in booking appointments.
Eliminate the hassles of paper intake forms.
Move away from manual data entry and separate software systems.

The Solution

After implementing online booking, monthly appointment volume increased 40 percent over six months. By adding and promoting gift cards, J Sterling’s earned $286K more revenue from October 2021 through April 2022.

The Zenoti platform brought the following benefits, too:

Centralized operations across all locations –leading to scalable growth.
Digital, fully integrated intake forms.
Customizable email and SMS guestcommunication.

J Sterling's Wellness Spa Case Study Stats

It would be impossible to grow beyond how far we have come if we were with the old system.

- Max Thakkar,
Co-owner

Zenoti has a really great online booking system where guests can book at their convenience, anytime.

- Tina Thakkar,
Co-owner

For more information visit zenoti.com or contact sales@zenoti.com

‍

Emily Martin

Zenoti Copywriter

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.

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Learn More

Studio management software that drives business growth

Zenoti makes it easier to streamline operations with the most complete fitness software solution. Delight members, boost staff efficiency, and crush your revenue goals.

The innovation partner of choice,
empowering 20,000+ businesses worldwide

“Absolutely love Zenoti and everything they offer! We love having marketing go out automatically targeting guests to get them through the doors. We are excited to see continued growth at Muscle Mobility thanks to the team at Zenoti.”

Alizabeth Van Duyn, Chief Executive Officer, Muscle Mobility Performance and Wellness LLC

“Zenoti provides the seamless solutions we need to unify data across our more than 230 locations. That makes it simple to maintain exceptional experiences no matter which location students visit.”

Courtney Gruber, Chief Operating Officer, CorePower Yoga

“It was such a great decision to make the switch from using Mindbody... even from week one, our instructors and members felt comfortable using Zenoti. We kept up efficiency during the one-month transition and have been able to save costs.”

Cathy Miller, Owner and Founder, InCycle

“Zenoti is a full-service solution that met all our requirement criteria for a robust CRM software that was able to support our business' growth... the support, planning, and training helped us migrate all our processes in a highly systematic and efficient manner.”

Kazeshka Lucus-Box, Marketing Manager, Clo&Flo

“Zenoti helps us track our membership revenue and identify the best-performing membership programs. Cross-promoting services between the salon, spa, and fitness centers helps us increase each customer’s average spend and make sure no one goes untouched.”

Hylton Lipkin, Head of Operations, Apollo Life Studio

“Zenoti’s analytics have been very powerful in terms of driving decisions we have made... in analyzing the company, changing our strategic direction, and moving from cost control to internal investment with the various reports from Zenoti.”

Zoe Withers, Chief Financial Officer, FaceGym

Alizabeth Van Duyn, Chief Executive Officer, Muscle Mobility Performance and Wellness LLC

Courtney Gruber, Chief Operating Officer, CorePower Yoga

Cathy Miller, Owner and Founder, InCycle

Kazeshka Lucus-Box, Marketing Manager, Clo&Flo

Hylton Lipkin, Head of Operations, Apollo Life Studio

Zoe Withers, Chief Financial Officer, FaceGym

Alizabeth Van Duyn, Chief Executive Officer, Muscle Mobility Performance and Wellness LLC

Courtney Gruber, Chief Operating Officer, CorePower Yoga

Cathy Miller, Owner and Founder, InCycle

Kazeshka Lucus-Box, Marketing Manager, Clo&Flo

Hylton Lipkin, Head of Operations, Apollo Life Studio

Zoe Withers, Chief Financial Officer, FaceGym

Achieve results

On average, Zenoti customers experience:

25%

client retention

25%

employee retention

21%

revenue growth

A single, simpler technology solution

All your business needs in one place

Marketing

Segmented digital advertising optimized by artificial intelligence

Online reviews and referral management

Automated, personalized text, chat, and email messaging

Custom-branded mobile app with booking reminders

Business and class management

Student data from every location in one database

Instructor scheduling and substitution management

Virtual class programming and personal training through Zoom

Inventory control and online sales functionality

Billing and payments

Organization- and center-level performance and payroll reports

Membership collections settlement tools

Integrated payment systems and checkout devices

Employee mobile app with front desk and sales functionality

Business intelligence

Predictive analytics insights inform strategic decisions

Customizable employee, accounting, and other key reports

Automated performance report alerts sent via email or text

Feedback sentiment trends and competitor ratings dashboards

A single, simpler technology solution

All your business needs in one place

Receive comprehensive training and support

Getting started is easy with product walkthroughs, on-demand training videos, and help articles. With 24/7 support via email, phone, and chat, there’s always help when you need it.

24/7

and Same-Day Support

meeting 97% of response times

4.4/5

Star Rating

on Software Advice

93.7%

customer satisfaction

600+ clients onboarded in 2021

Book a Demo

Seamlessly integrated with industry-leading technologies

How we grow your business

1,000+ businesses switched from Mindbody to Zenoti to improve operational efficiency and the client experience

Reduce costs by streamlining operations

1. Reduce costs by streamlining operations

Centralize data and technology management across all locations with an all-in-one, integrated, and cloud-based solution.
Improve the employee experience with user-friendly productivity tools and custom, role-based workflows that save time on administrative tasks.
Create transparency and motivate staff with real-time performance and earnings data.

Attract new clients with targeted marketing

2. Attract new clients with targeted marketing

Boost brand visibility with business listings, reviews, and ClassPass.
Target and personalize messages across text, email, a branded mobile app, chatbot, and social media.
Empower the sales team to easily track, nurture, and win leads using customer relationship management features and automated marketing campaigns.

Inspire loyalty with an elevated member experience

3. Inspire loyalty with an elevated member experience

Retain more students with seamless mobile, tablet, and desktop options for class bookings, waiver forms, payments, reviews, account management, and more.
Build community by gamifying accountability—give special offers and rewards based on engagement and referrals.
Use an online platform to engage members with offerings including virtual, recovery services, eCommerce, and gift cards.

Grow business by diversifying and increasing revenue

4. Grow business by diversifying and increasing revenue

Easily add new locations by using a single, scalable solution that enables organization- and center-level control and customization.
Deliver a range of health, wellness, and virtual offerings with flexible software that can be tailored to your business.
Capitalize on opportunities by understanding and promoting your most successful services identified within performance reports.

Talk to Our Experts Talk to Our Experts

Why 20,000+ businesses trust Zenoti

We are committed to serving our clients and growing the wellness industry

Our founders ran a chain of fitness centers, spas, and salons. They saw an opportunity to improve business management and design software from the ground up to help transform wellness and beauty.

We invest hundreds of millions of dollars in product development and work with in-house experts and clients to build easy-to-use, innovative solutions using artificial intelligence, advanced analytics, and more cutting-edge technologies for studios and gyms.

Learn More About Zenoti

One-click stock orders with Aveda Empowered Ordering

Save time and reduce errors by
eliminating manual orders.

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Add all products to cart in one click

Instead of adding items one by one, raise a purchase order with a list and send it directly to Aveda Empowered Ordering.

Get instant alerts about products not available for ordering

Zenoti notiﬁes you if any products on your list are discontinued, yet to be launched or have the wrong product code.

Minimize errors and mismatches

Reduce the risk of mixing up similar products, as you no longer have to search for them manually. The Aveda portal automatically locates the products from your Zenoti purchase order.

Create orders with
a single list

You no longer need to duplicate product lists between Zenoti and Aveda. By using the same list across both platforms, you’ll ensure consistent, error-free ordering.

Get started right away

Free setup

Seamless integration

Available at the organization and center level

Once the integration is set up at the organization level, use your SAP ID to set the feature up at the center level. See our help site for more details about the settup process: aveda-integration

After you are set up, follow these steps to order your Aveda products:

1. Select a vendor in Zenoti

2. Add your products

3. Raise the purchase order

4. Click 'Send to Aveda'

5. Login to the Aveda ordering portal

6. Click 'Proceed to Buy'

7. If required, apply discounts, points, promotions, & taxes

8. Place your order

Say goodbye to manual orders.
Set up Aveda integration today.

877-481-7634 | info@zenoti.com | www.zenoti.com

Turn guests into regulars with tailored loyalty programs

You know your guests better than anyone. Show them some love with customized rewards.

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Turn one-time visitors into lifelong guests

Offer attractive rewards on every purchase
Customize your program to encourage higher spends
Track and redeem loyalty points from any smartphone for ultimate convenience
Promote your program with targeted marketing campaigns

Reward guests based on their spending habits

Customize your loyalty program

Build the perfect program for your business goals and enjoy increased guest spend and retention without giving away more than you can afford.

Do You want to...
a. Implement your existing program in Zenoti?
b. Create a brand new program in Zenoti?
c. Redesign your existing Zenoti program?

With Zenoti, you can do it all. And our team of experts will support you every step of the way.

Why Zenoti Loyalty Programs?

A dedicated consultant will advise you on**

Rules for awarding and redeeming points
Recommended accrual settings
Tracking program success

If requested, the consultant will review yourloyalty program six months after setup.

Setup couldn’t be easier. We’ll help you**

Define a program that meets your business goals
Manage the technical setup of the program
Track your program's success

Get more sign-ups withSmart Marketing**

Segment guests based on preferences and visit history
Build and execute your launch campaign
Create ongoing SMS and email promotions

If requested, the consultant will review yourloyalty program six months after setup.

Your plan for a successful launch

1. Submit a loyalty program enquiry
2. Fill in a questionnaire about your requirements
3. A consultant calls you to discuss your needs (4-7 business days)
4. We create your perfect loyalty program
5. You review and sign off on the program
6. Plan launch checklist (2-3 business days)
7. Program complete

**Fees may apply

Deepen guest relationships and drive loyalty with Zenoti.

Get started today.

877-481-7634 | info@zenoti.com | www.zenoti.com

Never miss a guest detail with your own digital form

Go paperless with flexible digital forms in Zenoti. Build your own branded forms that capture all the guest information you need, and send them to guests ahead of appointments. When guests are able to complete forms on their time, they can fully relax when visiting your business. Forms, before- and after-photos, and treatments notes are all stored in a HIPAA-compliant database accessible from any location.

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Create and edit forms in minutes

Save time and gain more control over your guest communications. Use the self-service Form Builder in Zenoti to quickly create customized forms that work beautifully across all devices. The Form Builder is easy to use with drag-and-drop fields, calculated value fields, field validations, option to hide fields or make them read-only for guests, defined workflows, and the ability to pull information from your Zenoti system.

Save time with a comprehensive Forms Library

You don’t have to build every form from scratch. Zenoti also provides a library of more than 50 forms you can start using immediately. Edit a sample form or use it as-is – the choice is yours. All your custom forms are saved and can be cloned and edited for future use.

Chart efficiently with a flexible annotation pad

Secure and HIPAA-compliant

Zenoti Digital Forms are HIPAA-compliant, meaning you and your guests can rest assured that all personal data is protected. Geofencing allows you to restrict employee access to customer data outside your business locations.

Eliminate physical storage

Save space and reduce costs with all formsstored digitally.

Modernize your business

Offer guests modern convenience with forms completed on their mobile devices.

Drive better marketing results

With more guest details, you can create targeted marketing campaigns that will resonate with each guest.

Streamline the consent process

Keep customers informed and easily gain any necessary consent prior to treatments.

User-friendly flow

User-friendly flow
Guests can complete their Zenoti Forms quickly and effortlessly.

Access anywhere

Securely access client records from any location.

Go paperless, reduce costs, and offer a modern guest experience. Get started today.

877-481-7634 | customersucess@zenoti.com| www.zenoti.com

Switch to Zenoti.

The one software that does it all.

Learn more

Switch to Zenoti.

The one software that does it all.

Learn more

It takes a lot to run a salon or spa. You need to manage a busy appointment book, a buzzing service floor, your guests' experiences, staff scheduling, billing and payments, marketing and sales, product inventory... all necessary to run a thriving business.

When you have multiple software solutions to get it done, juggling them all becomes your full-time job.

Zenoti makes it easier to run and grow your business, with a single, complete solution that does it all. The software has everything you need to pamper your guests, empower your providers, and streamline your business for faster growth. And because Zenoti seamlessly connects every aspect of your operation, you have insights and intelligence you've never had before.

So, stop juggling, switch to Zenoti, and find your greatness.

Appointments & Bookings

Effortless online booking for guests, available via your website or branded mobile app.
Intelligent scheduling that optimizes your appointment book and minimizes schedule gaps.
Revenue boost from service and product recommendations based on guest preferences.

Find out more

Guest Experience

Guests check in from their mobile device, eliminating front-desk lines and cutting wait times.
Providers access guest preferences and history to deliver a more personalized experience.
Easy check-out and automated messaging for guest feedback and reviews.

Find out more

Billing & Payments

Integrated solution effortlessly automates billing and payment activities.
Touchless mobile payments; stored guest credit cards upon check-out.
Consistent guest experience and a single merchant for all payments: in-store, online, and via mobile app.

Find out more

Marketing & Sales

Microtargeted marketing campaigns based on guest demographics and history.
Added revenue with 24/7 retail webstore, recommendations for upselling and add-ons.
Centralized lead management with automated emails and texts sent to prospective guests.

Find out more

Employee Management

Providers get guest insights and recommendations to earn higher tips and commissions.
Faster tips keep providers satisfied and motivated.
Providers have transparency into scheduling and performance metrics.
Enables staff to deliver an exceptional in-person experience.

Find out more

Business Management

A single, scalable solution to manage guests, staff, and operations.
Complete, integrated view of business, customer, and performance data, across all locations.
No more disparate software, multiple contracts, and excess fees.
Streamlined operational efficiency and workflows.

Find out more

See how Zenoti can help retain talented staff, and grow your business.

Get a customized demo

Dominic Blake

Managing Director, Blushes Hair & Beauty

50% increase in self-service booking.

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.

Thank you! Your submission has been received!

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The Beauty and Wellness Business Excellence Report

Every day, beauty and wellness professionals work hard to make their customers feel great. But how do they achieve greatness themselves? In this industry report, Zenoti highlights 7 key benchmarks and 7 essential strategies used by high-performing salons, spas, and medspas.

Download the report

Unlock access to the report

‍In the Achieving Greatness report, you’ll learn:

The 7 KPIs every salon and spa should track regularly
7 strategies that drive revenue and inspire team members
Data of top performers—plus the industry average
How your business stacks up, and how you can improve

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I agree and accept the terms, privacy policy, and to receiving business emails from Zenoti.

Award-winning platform loved by 20,000+ businesses.

Customers love Zenoti. 1,000+ reviews and counting.

Your barbershop at your customer's fingertips

Meet customers where they are and remove front desk lines, paper forms, shared devices, and unnecessary interactions. Zenoti Consumer Mobile App (CMA) enables customers to seamlessly book or change appointments, fill in forms, check-in/check-out, and more.

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Expertly branded to your look & feel

Your mobile app is an extension of your brand experience. That’s why we made CMA extremely customizable, from brand logo to custom icons, text, and colors, so you deliver a consistent experience at every touchpoint.

Effortless self-serve

Modern customers expect immediacy, so give it to them and free up your barbers at the same time! With just a few taps on their app, customers can instantly book their preferred services/location/barbers/slot, fill forms, check-in/out automatically, refer friends, and more.

What’s in it for your business?

The CMA works seamlessly with appointment book, CRM, Zenoti Go, referrals, and other Zenoti features to deliver an efficient experience across your barbershops and customer/employee touchpoints. Our razor-sharp technology handles your most complex scheduling nuances like the world’s best receptionist, maximizing your appointment book yield faster than any human could. And Zenoti does the heavy lifting for you, building, maintaining, and updating the app with no additional fees.

Barbershops using CMA see more visits and higher spends

“21,000 appointments booked through CMA”
“99% of all feedback submission via the CMA"
“37% of our total bookings now come from the app!”
“The average ticket value of CMA bookings is 33% higher than other sources.”

Everything your customers (and employees) need, at their fingertips

Branded to your style

Extend your brand experience to the app with customizations offered

Go touchless - Zenoti Go

Safe touchless check-in/check-outexperience

Omnichannel solution

Seamlessly integrates with Zenoti features and customer/business touchpoints

Anywhere, anytime access

Customers can book anywhere, anytime evenoutside business hours - no lost opportunities

Better for the business

No hassle of handling bookings, check-out, and more for the front desk providers

Be in touch

With notifications, alerts, offers, etc., you are always within your customers’ reach

Convenient, touchless, and safe - a brand experience that keeps you a step ahead of the competition.

Want to learn more? Contact us today for a free demo.

Business intelligence to supercharge your growth

Book a free demo

Insights to fuel growth

Actions that drive results

Make better data-driven business decisions with Zenoti Analytics

Snapshot of business metrics

Provider Performance

Guest Satisfaction

Guest Personas

Booking Trends

Provider Utilization

Impact of COVID-19 & path to recovery

Inventory dashboards

Ready to get started?

Get your FREE Demo

Keep your appointment book full with Salon Appointment Booking & Scheduling Software

An all-in-one solution for online booking, appointment scheduling, group bookings, marketing, POS, inventory and more.

Achieve Success

Zenoti is the leading online booking software used by top salons – big and small

Why Zenoti?

Your perfect salon partner

Multiple channels, one booking system

Multiple channels, one booking system

Automated booking & scheduling system

Automated booking & scheduling system

Manage complex booking requirements easily

Manage complex booking requirements easily

Maximize profitability, enforce SOPs

Maximize profitability, enforce SOPs

All-in-one salon management software

All-in-one salon management software

Features

One solution to run your salon

Marketing

Appointment booking

Billing and payment

Management

Features

One solution to run your salon

Marketing

Our Impact

20,000+ salons in over 50 countries are powered by Zenoti

Free-three channel support

50% increase in self-service booking.

Get a Free Demo

Paying out tips is easy with MyZen Tips Payout

Give your team more control and faster access to tips

Why Zenoti?

Let Tips Payout and theMyZen App help you achieve your goals

Employee retention and recruiting

Motivate your employees to boost performance

Reduce your cash overhead

Features

Your employees get

Your business gets

Getting tips earlier means your staff can focus on what is important—providing first-rate service to your clients. Improve employee and guest satisfaction with Early Tips from the MyZen App.

50% increase in self-service booking.

See us in action

Get your FREE Demo

Struggling with outdated spa software?

It’s time to streamline

High ratings as the most popular spa software

One tool for running your spa business

Appointment Scheduling

Quick and easy payments/POS

Marketing for your spa

Business Management

Employee Management

Connect with Mobile Apps

Spa scheduling software that makes booking easy and convenient

In your Spa

On the Web

On their Device

Digital Records

Mobile Apps

Request a demo

Be in control with software that manages every aspect of your spa business.

Integrated calendar

Customer Tracking

Employee Management

Let Tips Payout and the
MyZen App help you achieve your goals