A. At SALONGENIUS, we have been considering how to ensure that you have the best possible salon software in 2021 and beyond. With this, we believe it’s time to leave the ageing SALONGENIUS platform behind and give our customers the opportunity to upgrade to a world-class cloud solution.
We think Zenoti is the perfect software partner for our salons. So, we have worked with the Zenoti team to create four tailored packages and a seamless (and free!) migration process for SALONGENIUS customers.
The SALONGENIUS team will reduce in size over the coming months and eventually, SALONGENIUS will no longer be supported. Whether you choose to move to Zenoti or elsewhere, we will do our best to help you make the best decision for your salon.
A. We have been looking for a way to bring a cloud-based solution to our customers for some time. After 20+ years in the industry, we know good software when we see it. So, when we came across Zenoti, we knew we'd found the perfect technical partner. Joining forces with Zenoti will propel our customers to a new level of success. Zenoti isn’t just relevant for the current period, but with continued technology innovations, will keep coming up with additional features and products to make managing your business a breeze.
A. Headquartered in Seattle, USA, Zenoti is the world’s #1 cloud software for beauty and wellness businesses. It’s a trusted global brand, which provides solutions for 80% of the world’s largest enterprise salons, as well as small and medium businesses, aggregating to over 10,000 businesses. It employs over 500 employees globally.
Zenoti was born after its founders experienced first-hand the difficulty in running multiple salons, spas and fitness centres - without any streamlined software to help. So, they figured, why not leverage their foundations in software and create a solution? Learn more about their passion-driven journey here.
A. Check out the Zenoti website www.zenoti.com to discover all the solutions available to you
A. Great question! Initially, Zenoti established itself as the all-in-one solution for large, enterprise salons and spas, with over 20 locations each. Now, more independent businesses are starting to recognise the value of a streamlined digital platform. As such, the team at Zenoti has expanded its focus to businesses like yours.
Zenoti is now widely recognised among independent salons and spas too. Its experts have been helping salons grow their business and profits for 10 years now, and they can't wait to meet you.
Zenoti offers excellent value as a one-stop-shop for everything you need to boost your business. The Zenoti team is offering highly attractive pricing for existing SALONGENIUS customers through the Emerge, Grow, Scale and Master packages. Zenoti will save you money (and time!) by providing you with a single solution for all your needs.
A. Not at all. We understand how critical the holiday season is to your business and that you will need to focus on your clients. We’ll work with you on scheduling the timelines for the upgrade to Zenoti. If you are ready to upgrade during the holiday season, we’ll check with our services team on their availability. Nonetheless, you’ll have to choose a week to start your upgrade in Jan-Feb. We recommend you commit to the week soon, while spots last.
A. Next to none. Zenoti's team of experts will take care of the upgrade; you only need to review the configuration to ensure it's right. Once you've said 'yes', they'll make it happen. We've even arranged for Zenoti to migrate your data at no cost to you.
A. Free online training is available 24/7 for you and your team to complete at your convenience. Tutorials are hands-on and offer detailed practice on the tasks you'll need to do on the job. We recommend allowing two hours for the front desk training, and approximately four hours for the manager training. Online training not your thing? Zenoti also offers live webinar-based training that allows you to ask questions directly to the experts.
A. Yes! Zenoti provides 24/7 support through ZenGeek across the globe. The experts at Zenoti are always ready to answer your questions. They’ll be with you every step of the way to facilitate your data migration, to get your employees up to speed with the new system, and to keep you running 100% of the time.
Zenoti also employs over 100 developers which ensures that its software is always way ahead of the competition.
Additionally, Zenoti has a UK office to support its customers located in the United Kingdom and worldwide regional offices to support customers across the globe.
A. Yes. The Zenoti team has successfully migrated countless customers to its platform with zero downtime - the largest being a 750+ location salon chain.
A. Yes, Zenoti is GDPR compliant and guarantees 100% data security and data confidentiality.
A. You can contact the SALONGENIUS support team for a number of months yet, however, we would encourage you to switch to Zenoti as soon as possible.
A. Absolutely. Zenoti’s employee module optimizes employee performance and commissions tracking. It supports multiple commission/income setup:
1. Slab based by revenue generated
2. Item based (for each service done, product sold etc.)
3. Hourly wage
4. Monthly salary
5. Overtime
A. No - Zenoti has grown exponentially in the UK in recent years, and has been adapted to feature both British terminology and pounds. Zenoti was actually founded in India, so its team is well-versed in all things British!
To find out more about how Zenoti can benefit you, just fill in the form below