Spa Software
Spa software built for mindful business growth
Discover spa management software designed to help you grow and thrive. With multi-location integrated membership programs, a branded mobile app, convenient 24/7 online booking, insightful analytics, and more - Zenoti puts the zen back into your day-to-day.
With Zenoti, the average ticket price increases 33% with online bookings. It's spa software to help seamlessly scale your business, all while maintaining your inner peace.
BEAUTY & WELLNESS GROWTH SOFTWARE TRUSTED BY nearly 30,000 BUSINESSES ACROSS 50 COUNTRIES
Exceed guest expectations with a mobile-first experience
Your guests get the flexibility to book services on their time. It's convenience and a tranquil experience coming together, all from the most complete spa software available. On average, 50-80% of appointments with Zenoti businesses are self-service bookings.
Guests can enjoy a mobile-first experience with Zenoti, with a digital journey that extends and represents the luxury of your spa.
- Offer 24/7 booking online, via your custom-branded app and social media
- Seamlessly provide bookings for individuals, couples, or groups
- Offer mobile check-in, checkout, and virtual payments, including gratuity
- After an exceptional treatment, guests can easily rebook or share a 5-star review
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The highest-rated spa software in the U.K
Zenoti stands as a beacon of excellence in the spa industry, the highest-rated spa software on review site G2. We are proud to serve the needs of leading spa brands globally, providing unparalleled support to spa owners, franchisees, providers, and guests.
For more than a decade, Zenoti has been the choice for top-tier spa, beauty, and wellness establishments. We offer the most comprehensive, award-winning spa business software available, ensuring that your business is backed by excellence, so you can flourish.
Spa software that drives revenue
Open appointments costing you revenue? Unlock additional income by offering suggestions of your nearby locations, giving guests more options while keeping appointment books filled. With Zenoti cloud spa software, you leave no dollar unearned.
Boost your collections by automating waitlist management in Zenoti spa appointment software and exploring dynamic or provider-specific pricing for tangible results. Embrace the MyZen mobile app to give your providers full guest insights, control of their schedule, and greater profit opportunities.
Our AI-powered scheduling ensures peak utilization and revenue per hour by efficiently analysing availability, filling cancellations, and optimizing appointment slots. Zenoti focuses on your needs to impact your bottom line, with spa software for small business, multiple locations, or franchises.
A zen-like experience for your guests
Experience an enjoyable booking journey with Zenoti, from online browsing to scheduling an appointment and rebooking. Let's make a memorable first impression together.
- Make booking easy via your branded app, website, Google, and social media
- Reach the right people with personalized, hyper-targeted marketing campaigns
- Provide gift cards and memberships tailored to your guests' preferences
- Design promotional packages and display loyalty points in guest profiles effortlessly
- Streamline check-in, therapist choice, wait times, and product recommendations.
Businesses powered by Zenoti saw a 55% increase in recurring monthly memberships and a 34% increase in membership sales after adopting Zenoti's membership model.
Helping you grow and succeed
Reap the rewards of spa software that has built-in efficiencies - built with your spa’s growth in mind. Seamlessly manage your business needs across all locations with ease.
- Automatically track inventory needs, including integration with Shopify
- Access reports and dashboards – for guests and employees - all in one place
- Manage payroll, commissions, schedules, ADP integrations, and more
Zenoti gives you everything you need, all easily managed from one convenient platform. From KPIs, data-driven analytics, and robust reports to guest specifications and employee-focused experiences, it's all here - and all built to help you scale and succeed.
Revolutionize your spa with AI-powered solutions
Harness the power of artificial intelligence to elevate your spa experience and streamline operations. Zenoti's AI-driven spa solutions are transforming the beauty and wellness industry, offering unprecedented insights and automation, well beyond traditional spa management software.
Experience the future of spa management with Zenoti's cutting-edge AI spa software. Our AI-powered tools optimize scheduling, personalize guest experiences, and provide data-driven insights to boost your bottom line. From predictive analytics to intelligent marketing campaigns, AI in the spa industry is no longer a luxury—it's a necessity for staying competitive and delivering exceptional service.
The spa software partner you have been looking for
Working with Zenoti has been a game changer for us.
"Guests are booking online more and more. With Zenoti, our front desk is spending less time on the phone and can spend more time helping customers who are right there in the spa."
Joe Brauer
CTO | Hand & Stone Massage and Facial Spa
Find business bliss with Zenoti spa software
An online booking system for customers to book appointments at any time, from any device, keeps spa brands “open” 24x7. Features include one-tap rebooking and automated waitlist management.
- Greater booking convenience
- Higher customer acquisition
- Shorter wait times
- Fewer administrative hassles
Every guest’s profile includes their appointment and product purchase history, preferences, and personalized notes. It’s easy to give guests a better experience, ranging from in-store service to marketing messages.
- Consistent service delivery
- High-quality treatments
- Tailored approach for each client
- Personalized care
Tracking and managing spa inventory is now easier. Staff can ensure optimal stock levels to prevent overstocking or running out of essential items.
- Lower operational costs
- Optimized stock levels
- Reduced waste
- Improved service delivery
Of all the moving parts in a spa business, staff management is crucial due to the human component. The platform does it all – managing staff schedules, tracking performance metrics, and handling payroll and tip payouts efficiently.
- Higher productivity
- Fewer errors
- Greater employee satisfaction
- Increased efficiency
A digital POS likeZenoti spa point of sale software helps spas process transactions, manage various payment methods, and track sales in real time. A mobile POS solution gives service providers opportunities to upsell and even rebook a guest’s next appointment before they leave the treatment room.
- Accurate financial reporting
- Better customer experience
- Shorter checkout times
- Enhanced cash flow visibility
Comprehensive reports and one-click analytics offer insights into key business metrics like revenue, client retention, and service performance.
- Informed decision-making
- Improved ability to drive growth
- Enhanced operational efficiency
- Better resource allocation
Boost your business potential with seamless integrations
Zenoti connects with your existing tools to provide a single workflow – it’s easier to satisfy customers and save time for staff.
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Spa Software Testimonials
Spa management software for a better customer journey
“Zenoti has enhanced our brand experience with a seamless solution which deepens our relationship with both in-store consultants and consumers – and simplifies the consumer journey.”
Best spa software for staying ahead
“Zenoti is really setting the bar for innovation, just leaps and bounds ahead of the competition. If we identify a need, there’s almost always somebody already working on it.”
We obsess about customers. They love us back.
Zenoti tops the charts on some of the most respected review platforms.
Your complete guide to spa management sucess
From bookings and the guest experience to streamlining operations, explore the role of spa management software in business success.
Why your salon or spa guests visit less – and how to get them back
Maintain visit frequency and prevent customer churn with spa business software.
A guide to selecting the best POS system for salon and spa businesses
See which features to look for in spa POS software for a great staff and guest experience.
Thinking of starting a spa or salon?
Get the steps involved and the components of a business plan.
Top 10 features to consider for your spa management software
From guest experience features to inventory management, it’s all here.
7 reasons why your salon or spa needs a loyalty program
How to create personalized experiences and boost revenue? Get our top tips.
Spa Software FAQs
What is spa software?
Spa management software is any software solution that allows you to manage the daily logistics of running your spa. Some of these solutions manage only specific tasks such as payroll software. Some, like Zenoti, offer helps manage every aspect of your business. We believe that spa booking software should make life easier for spa owners, which is why we designed our platform to do it all.
As spa software for small businesses, the platform scales to fit – be it a single-centre, multi-provider operation, or a multi-location business.
What is the best spa software?
The best software is user-friendly and allows you to handle all of your management tasks in the same place, without switching logins or systems. It should offer the conveniences modern consumers demand, such as online booking, automated appointment reminders, and touchless payments. Spa management software should help you proactively grow your clientele and market your services, while also handling the everyday responsibilities of inventory and payroll. A good software solution should provide strong reporting features to help you make smarter business decisions. Finally, no spa software is complete without a reliable support team. Company representatives should be alongside you as you implement their product and should address questions and problems right away.
What features are important in spa booking software?
Spa clientele want the option to book online outside of office hours, so any spa scheduling software should include digital booking options. Online booking must include a secure feature for capturing payment information, and the appointments calendar in spa appointment software should be easy to navigate for providers and front desk staff. To get the most out of your workday and maximize revenue potential, look for software with scheduling features that also help fill cancellations and empty appointment times. The best spa software works behind the scenes to optimize your appointment book.
Zenoti offers touchless payments, too, streamlining business operations for spas. Among the options available in spa software for small business, the Zenoti platform offers features like online booking and automatic waitlist management to help them go reception-less.
What’s the difference between spa scheduling software and a spa management system?
Spa scheduling software runs your appointment calendar. Spa management systems, on the other hand, manage multiple aspects of running your business, such as payroll, inventory, marketing, redeeming gift cards, tracking metrics, etc. All-in-one spa software like Zenoti does more than just appointment booking.
The best spa software systems are usually complete, saving owners the hassle of switching between apps to run their business. Such platforms include spa POS software built in.
Can spa software help me increase revenue?
Absolutely! Zenoti’s powerful spa management tools can help you improve your bottom line in several ways:
- Helps streamline appointment scheduling and reduce no-shows, maximizing timeslots in your schedule and increasing overall bookings.
- Enables efficient inventory management, preventing stockouts and reducing inventory holding costs.
- Includes built-in marketing tools to target promotions to specific customer segments, boosting customer retention and attracting new clients.
- Offers loyalty programs that incentivize repeat visits, leading to increased customer loyalty and higher lifetime value.
- Provides reporting and analytics capabilities that deliver valuable insights, allowing you to identify trends and opportunities for revenue growth.
Whether you need spa software for small business or a larger organization, Zenoti is designed for growth and scalability, making it the complete spa management software platform.
How much does spa management software cost?
Spa software pricing varies by functionality and the number of licenses you purchase. Most vendors use a tiered pricing model that accommodates a wide range of needs for buyers. For instance, a single-centre salon may not need the depth and breadth of features that a large spa franchise requires.
Choose a vendor with insider experience in the beauty and wellness industry; they will know how to help you use your spa software to generate more revenue, automate most of the tasks you do by hand, and simplify your employee and guest experience. The demo is a great time to ask for detailed information on pricing, including any additional costs beyond the base spa software price.
Is my system compatible with the Zenoti platform?
Zenoti Mobile applications will run on Apple devices (iPhone 7 and later, iPod Touch 7th generation, iPad Air 2 and later, iPad 5th generation and later, iPad Mini 4 and later, iPad Pro 2nd generation and later, with iOS 13 and later) and Android 10 and later devices (all smartphones and tablets of 8 inches and above and a 4GB RAM + 32 GB ROM and above). We recommend Samsung Galaxy Tab S7+, Samsung Galaxy Tab A8, Samsung Galaxy Tab S8, and Samsung Galaxy Tab S8+. Please note that Amazon Fire tablets are not currently supported.
In terms of browser compatibility, Zenoti currently supports Google Chrome (version 92 or later), Mozilla Firefox (version 90 or later), Safari for Mac (version 13 or later), and Microsoft Edge (version 95 or later). If you set up credit card processing integrations with any provider other than Zenoti Payments, we recommend disabling any auto-update features for that browser and any dependent technology (like Java). We do not recommend using either Internet Explorer or Opera.
Please use Windows 10 (or above) operating systems with the latest Windows updates. For Mac systems, please use Mac 0S 10.6 or later.
Zenoti will work optimally with Windows machines using Intel i3, i5, and i7 processors. If your centre deals with 100+ appointments a day, we recommend an i3 machine or higher for smooth operations.
For optimal performance, we recommend a system with the following memory:
6 GB RAM for centres that manage 100+ appointments per day
8 - 16 GB RAM for centres that manage 200+ appointments a day.
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