Marketing
Personalized marketing made simple
Zenoti makes it easy to segment your audience into highly relevant groups using micro-targeting capabilities - and deploy personalized marketing campaigns that get an impressive response.
Growth software that nearly 30,000 businesses trust
Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.
Appointment booking software that does so much more
Drive revenue with opportunity campaigns
Zenoti uses data from prior visits to personalize and send relevant reminders to your guests. In just minutes, you can follow up on product and service preferences, send membership renewal reminders, and increase revenue opportunities.
Expand your reach with referrals
Your brand advocates are out there. Zenoti helps you reward them for referring new guests - and makes it easy to redeem loyalty points and offers from your branded mobile app.
Create campaigns for multiple locations
Need a better way to share a unified brand message? With Zenoti, you can create and deploy marketing campaigns across multiple locations, or within a single region or center.
"One of the features that really attracted us to Zenoti was the marketing module. You can target the segments and really deliver marketing messages to specific people. Since implementation, we have seen a larger response rate to our marketing messages."
Take the stress out of staff management
Streamline scheduling
- A drag-and-drop interface means quick scheduling based on staff availability.
- Easily manage leave requests and time off for staff.
- Automate guest appointment reminders to reduce no-shows.
Make payroll effortless
- Track staff hours, tips, and commissions accurately.
- Generate payroll reports automatically.
- Integrate with payroll applications like ADP RUN and accounting software applications like QuickBooks Online and XERO.
Simplify performance management
- Set clear goals and track individual and team performance.
- Provide real-time feedback and performance reviews.
- Identify training opportunities for staff development
What a customizable booking widget can do
Build better relationships
In your business, you work hard to nurture relationships. It also helps to send the right message to the right customer at the right time. Zenoti makes communication easy with an HTML rich text editor and predefined message templates. Whatever you want to say, we'll help you say it better.
Use data to increase sales
Zenoti marketing analytics pulls data from every aspect of your operation, including sales, to personalize your campaigns and increase the average spend at your business. Eliminate guesswork with data that matters.
Give customers what they want
Zenoti makes it easy to organize customers by their preferences, purchase history, and other relevant data - and send contextual text messages and emails that promote only the services and offers your clients will care about.
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Gather relevant data in one place
How are your campaigns performing? Check out your dashboard for critical insights, where you can analyze trends and patterns, create reports, and fill open spots even on the slowest day.
Streamline staffing with a centralized employee database
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Access vital information quickly
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Provide transparent performance data
Identify and reward top performers by choosing from employee management solutions that support the tracking of key performance metrics. Gather employee reviews and identify additional training needs. Motivate your staff through non-biased performance management.
Create a collaborative environment
Want to ensure employee communication is easy at every location? Take advantage of quick message notifications that drive knowledge sharing and make your whole team more efficient with staff management software.
Save time and resources
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Streamline payroll and minimize errors
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
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Improve staff communication
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Your team takes charge of their performance
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Omnichannel marketing that grows with you
Zenoti helps you promote and manage personalized marketing offers across your web store, social media pages, website, and mobile app with omnichannel integration - always on, always working for you.
- Micro-segmentation and contextual campaigns
- Always on (automated) campaigns
- Franchise and multi-center support
Why choose Zenoti POS
As an all-in-one solution trusted worldwide, Zenoti POS ensures faster, seamless check-in and checkout for your customers. Its user-friendly interface simplifies invoicing and payments, reducing the need for extensive staff training.
Zenoti POS is also a revenue booster, integrating smoothly with your operations and eliminating errors. It provides real-time sales insights and detailed reports, ensuring efficient management of your business.
From managing loyalty rewards to inventory control, Zenoti POS handles it all, saving you valuable time and effort. Zenoti POS offers a secure, comprehensive point-of-sale solution.
How Zenoti POS benefits your business
Trusted by salons, spas, medical spas, and fitness centers around the world, Zenoti POS streamlines tasks like invoicing, inventory management, and automatic reconciliation. Impress your clients with fast, efficient service and enjoy control over your inventory across all locations.
Save time, reduce errors, and foster business growth with Zenoti POS.
Build customer loyalty and spend
Say goodbye to slow days and hello to one-click online promotions that fill your appointment book, increase customer loyalty, and encourage higher-than-average spends at your business.
*Tips payout feature is available only in US
increase in conversions through audience segmentation
success rate for personalized marketing campaigns
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
"Boardroom is growing. Meeting inevitable growth challenges in today’s world means an advanced technological solution capable of simplifying the complex. Zenoti does just that. It’s designed for enterprise-level salons like ours, so we know we’ve found the technology partner we need as we continue to grow."
Bruce Schultz
CEO, Boardroom Styling Lounge
"So we chose to go with Zenoti because of the features that it has. The elevated guest experience that I find that our clients are loving is the ability with the mobile app to book appointments online 24/7. It was wonderful with Zenoti being able to get a branded Katrina's Skinworks app. The fact that it's completely integrated with the system has just made my life and the life of our clients so much easier."
Katrina Gilligan
Owner, Katrinas Skin Works
"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."
Ashley Bajorek
Owner, Élan Med Spa
"This is a really convenient booking platform. It's equipped with so many features. The 24 hour support team is so helpful and always provides some type of solution/answer to help guide me in understanding how to get the most out of Zenoti and help our business grow."
Lyndsey Ancheta
Owner, Cinta Aveda Institute
"ezConnect relieved the technological burden by integrating a patchwork of systems that we had put together. It enabled our team members to engage with our patients more proactively and communicate with them in real-time, increasing the connection rate, guest satisfaction, and show rates."
James Raysbrook
COO, Sono Bello
"ezPulse has given us the ability to see how our teams are performing in live time and to compare to previous periods of time. Having the information right at our fingertips rather than running reports has allowed us to make decisions quickly and therefore has improved our business. It’s how an integral part of our team monitoring and performance- staff love it too! The app is continually being improved upon our feedback so it’s only getting better!"
Teresa Malik
Director, Lovoir Beauty
"Seeing those additional overnight bookings is huge for us. It's being able to cast a wider net for our clients and fill that schedule as quickly as possible.If you want to be more present and up your customer service, SmartBot's a great way to do it."
Bridget Adamson
Training & Development Manager, Shobha Salon
"We love ezConnect’s robust texting capability and access to guests’ full conversation history. It’s beenvery valuable in managing cancellations and no-shows, and the automated responses outside of business hours have been a great touch point for our guests."
Nicole Acosta
Technology Specialist, VIO Med Spa
Solve all your needs with a single software solution
Here are a few ways our technology platform helps today's top-performing beauty and wellness brands.
Frequently Asked Questions
How can Zenoti marketing help me increase my business revenue?
Zenoti marketing works in multiple ways to increase your business revenue. Use its AI-powered engine to identify slow days, send out time-sensitive emails and text messages to customers, and encourage last-minute booking. Zenoti always runs in the background to fill appointment slots while you spend more time with clients. The marketing engine can easily segment customers based on their past preferences and service history, ensuring they receive only promotions and offers that resonate with them. Use the 'abandoned cart' feature to ensure clients don't miss out on their purchases. Additionally, you can test the effectiveness of your marketing campaigns at any time and fine tune the message to bring in additional customers and increase your business revenue.
How can salon management software help in marketing my salon?
While salon management software can improve overall operations from online booking to mobile payment and employee management, it's also the perfect marketing solution. An AI-marketing engine learns from past interactions and appointments, automatically eliminating guesswork from your campaigns. Because your marketing engine always works in the background, you have more time to manage other aspects of your business, from payroll to employee scheduling to weekly reports. By deploying the right salon management software, you can enjoy greater operational efficiency, happier employees, greater customer loyalty, and increased revenue with less effort.
Can I personalize messages and promotions for different customer segments with the Zenoti marketing feature?
Absolutely. With Zenoti, you can expect to improve your marketing game by taking informed, data-driven decisions that match your customer preferences. Artificial intelligence analyzes data from your appointment book, helping you build personalized marketing campaigns for key segments of your customer base. You can also tailor your offerings to each client with a campaign referencing their favorite services, packages, gift cards, service providers or aestheticians. Want to share a discount for your client's birthday or other special day? Choose a colorful template from the Zenoti marketing template library and send a meaningful message in minutes. These highly personalized messages help customers feel seen, which encourages them to visit more often and spend more on products and services.
