Membership
Drive brand loyalty with attractive memberships
Improve retention and gain predictable, recurring revenue with highly adaptable membership programs that your guests will love.
Growth software that nearly 30,000 businesses trust
Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.
Appointment booking software that does so much more
Make joining your program a breeze
Signing up to memberships is quick and convenient for guests. Promote your membership program through all your channels with flexible sign-up options via your webstore, mobile app, or in-store.
Save time at the front desk
Zenoti memberships are effortless to manage for your front desk. The system keeps track of all memberships and allows programs to be paid in full at sign-up, or through automatic, recurring payments.
Adapt membership offerings by center
Each store knows their guests best. Multi-location brands can give store managers the flexibility to tailor membership promotions to their own guests, with location-specific discounts and offers.
"Prior to Zenoti, we only offered annual memberships. Once we found Zenoti, we were actually able to change our membership model. Within a month, we were rolling out a new monthly recurring membership model that was better for our members, local franchise owners and our brand. Our members are more engaged and losing more weight, which helps us drive our brand into the community."
Take the stress out of staff management
Streamline scheduling
- A drag-and-drop interface means quick scheduling based on staff availability.
- Easily manage leave requests and time off for staff.
- Automate guest appointment reminders to reduce no-shows.
Make payroll effortless
- Track staff hours, tips, and commissions accurately.
- Generate payroll reports automatically.
- Integrate with payroll applications like ADP RUN and accounting software applications like QuickBooks Online and XERO.
Simplify performance management
- Set clear goals and track individual and team performance.
- Provide real-time feedback and performance reviews.
- Identify training opportunities for staff development
What a customizable booking widget can do
Expand memberships beyond your current clientele
Drive more guests to your store by allowing existing guests to transfer credits and share their membership benefits with friends and family.
Say goodbye to complex membership management
Free your front desk up to deliver an excellent guest experience at every touchpoint. Zenoti tracks your memberships for you – and makes them redeemable at any store.
Encourage renewals with automated reminders
Your front desk no longer has to remind guests to renew their memberships. Instead, reduce membership churn with automated emails and SMS messages that notify guests when their renewal is due.
Make your membership program a success
Inspire guests to join, and remain, in your membership program. Easily create marketing campaigns that target members with personalized offers and exclusive perks they’re sure to love.
Streamline staffing with a centralized employee database
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Access vital information quickly
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Provide transparent performance data
Identify and reward top performers by choosing from employee management solutions that support the tracking of key performance metrics. Gather employee reviews and identify additional training needs. Motivate your staff through non-biased performance management.
Create a collaborative environment
Want to ensure employee communication is easy at every location? Take advantage of quick message notifications that drive knowledge sharing and make your whole team more efficient with staff management software.
Save time and resources
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Streamline payroll and minimize errors
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
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Improve staff communication
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Your team takes charge of their performance
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Elevate your brand and increase your revenue
Zenoti helps you drive recurring revenue with flexible, effortless membership programs to suit your guests' budgets and tastes.
- Offer recurring and non-recurring membership plans
- Choose between flat and tiered membership programs
- Boost uptake with promotions and cross-location redemptions
- Save time at the front desk with automated payments and reminders
Why choose Zenoti POS
As an all-in-one solution trusted worldwide, Zenoti POS ensures faster, seamless check-in and checkout for your customers. Its user-friendly interface simplifies invoicing and payments, reducing the need for extensive staff training.
Zenoti POS is also a revenue booster, integrating smoothly with your operations and eliminating errors. It provides real-time sales insights and detailed reports, ensuring efficient management of your business.
From managing loyalty rewards to inventory control, Zenoti POS handles it all, saving you valuable time and effort. Zenoti POS offers a secure, comprehensive point-of-sale solution.
How Zenoti POS benefits your business
Trusted by salons, spas, medical spas, and fitness centers around the world, Zenoti POS streamlines tasks like invoicing, inventory management, and automatic reconciliation. Impress your clients with fast, efficient service and enjoy control over your inventory across all locations.
Save time, reduce errors, and foster business growth with Zenoti POS.
Improve retention with ease
An attractive membership program makes loyal guests feel valued and keeps them coming back. With flexible plans, you can ensure consistent, recurring revenue flow.
*Tips payout feature is available only in US
Month-on-month memberships growth for Zenoti customers.
Increase in recurring membership sales in 2021
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Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
"Boardroom is growing. Meeting inevitable growth challenges in today’s world means an advanced technological solution capable of simplifying the complex. Zenoti does just that. It’s designed for enterprise-level salons like ours, so we know we’ve found the technology partner we need as we continue to grow."
Bruce Schultz
CEO, Boardroom Styling Lounge
"So we chose to go with Zenoti because of the features that it has. The elevated guest experience that I find that our clients are loving is the ability with the mobile app to book appointments online 24/7. It was wonderful with Zenoti being able to get a branded Katrina's Skinworks app. The fact that it's completely integrated with the system has just made my life and the life of our clients so much easier."
Katrina Gilligan
Owner, Katrinas Skin Works
"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."
Ashley Bajorek
Owner, Élan Med Spa
"This is a really convenient booking platform. It's equipped with so many features. The 24 hour support team is so helpful and always provides some type of solution/answer to help guide me in understanding how to get the most out of Zenoti and help our business grow."
Lyndsey Ancheta
Owner, Cinta Aveda Institute
"ezConnect relieved the technological burden by integrating a patchwork of systems that we had put together. It enabled our team members to engage with our patients more proactively and communicate with them in real-time, increasing the connection rate, guest satisfaction, and show rates."
James Raysbrook
COO, Sono Bello
"ezPulse has given us the ability to see how our teams are performing in live time and to compare to previous periods of time. Having the information right at our fingertips rather than running reports has allowed us to make decisions quickly and therefore has improved our business. It’s how an integral part of our team monitoring and performance- staff love it too! The app is continually being improved upon our feedback so it’s only getting better!"
Teresa Malik
Director, Lovoir Beauty
"Seeing those additional overnight bookings is huge for us. It's being able to cast a wider net for our clients and fill that schedule as quickly as possible.If you want to be more present and up your customer service, SmartBot's a great way to do it."
Bridget Adamson
Training & Development Manager, Shobha Salon
"We love ezConnect’s robust texting capability and access to guests’ full conversation history. It’s beenvery valuable in managing cancellations and no-shows, and the automated responses outside of business hours have been a great touch point for our guests."
Nicole Acosta
Technology Specialist, VIO Med Spa
Solve all your needs with a single software solution
Here are a few ways our technology platform helps today's top-performing beauty and wellness brands.
Frequently Asked Questions
What types of salon and spa memberships are available on Zenoti?
Zenoti salon membership programs give you the flexibility to create tailored memberships to suit your guests. You could introduce recurring or non-recurring memberships, flat point or tiered plans (like a silver, gold, or platinum membership). For each membership plan and tier, you can configure different ways to accumulate points and gain exclusive rewards and benefits.
What benefits are available through Zenoti memberships?
The primary benefit of Zenoti memberships is the ability to easily accommodate practically any guest preference. Businesses can enable guests to share their member benefits with friends and family, temporarily freeze their account, upgrade to various tiers, auto renew, and select their preferred payment method (monthly, quarterly, or yearly). Further, Zenoti memberships can support your marketing efforts with targeted, relevant offers for members, sign-on bonuses, exclusive discounts, and bonuses based on membership tier.
How do salon and spa memberships work?
A salon or spa membership program provides loyal guests with exclusive benefits. For a recurring or one-off membership fee, guests may receive special discounts, promotions, or the opportunity to visit more often. With a variety of membership options available, you can tailor memberships to your guest and business needs. For example, with monthly or quarterly recurring plans, offers, members-only pricing, and customized discounts for both services and products. Additionally, a well-crafted membership program should allow guests to utilize their membership benefits across multiple stores.
How can Zenoti membership help grow my business?
Memberships can be used to encourage brand loyalty and bring recurring revenue to your business. The Zenoti platform allows you to create multiple, flexible membership programs, tailored to your guests’ budgets and tastes. One of the prime ways that Zenoti memberships help businesses grow is by allowing guests to extend their membership benefits to family and friends. It's a great way to both reward your members, and attract new guests to your business.
