Referral Marketing
Powerful referral programs to boost guest acquisition
Guests come to you because they love your services and your brand. Turn them into brand advocates with a rewarding, mobile-friendly referral scheme.
Growth software that nearly 30,000 businesses trust
Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.
Appointment booking software that does so much more
Help guests refer you anytime, anywhere
Replace your old referral cards with a referral program your guests can carry in their smartphones. With Zenoti, guests can refer via SMS, email, and social media.
Referral rewards your guests will love
Gift cards, discounts, loyalty points, and more – create a personalized referral program with rewards that inspire action.
Measure and refine your program
Track the success of your program with accurate, detailed reports. Fine-tune it with ease and see your referral rates rise.
"The whole experience of running a referral program with Zenoti has been fantastic and the reporting is very insightful! Previously, our program was 100% manual, there was no automation, and it was very easy for customers to slip through the cracks. Zenoti’s referral program has allowed hours to be freed up from the front desk and it is much easier for customers to successfully refer to their friends themselves."
Take the stress out of staff management
Streamline scheduling
- A drag-and-drop interface means quick scheduling based on staff availability.
- Easily manage leave requests and time off for staff.
- Automate guest appointment reminders to reduce no-shows.
Make payroll effortless
- Track staff hours, tips, and commissions accurately.
- Generate payroll reports automatically.
- Integrate with payroll applications like ADP RUN and accounting software applications like QuickBooks Online and XERO.
Simplify performance management
- Set clear goals and track individual and team performance.
- Provide real-time feedback and performance reviews.
- Identify training opportunities for staff development
What a customizable booking widget can do
Leverage your best marketing resource
Most people trust recommendations from family and friends. A rewarding referral program encourages your guests to share their love for your business.
Drive guest acquisition with ease
Zenoti keeps track of referrals and rewards, making it easy to run effective referral programs – regardless of if you’re a single-center business or a multi-location enterprise.
Effective promotions for a successful program
Maximize referral rates by including a referral link in post-visit messages, or through targeted marketing campaigns to your most satisfied guests.
Design rewards with real value
Zenoti gives you the freedom to create a referral program tailored to your guests’ preferences. You can both reward the referrer and the referee, and choose incentives like discounts, gift cards, and more.
Streamline staffing with a centralized employee database
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Access vital information quickly
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Provide transparent performance data
Identify and reward top performers by choosing from employee management solutions that support the tracking of key performance metrics. Gather employee reviews and identify additional training needs. Motivate your staff through non-biased performance management.
Create a collaborative environment
Want to ensure employee communication is easy at every location? Take advantage of quick message notifications that drive knowledge sharing and make your whole team more efficient with staff management software.
Save time and resources
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Streamline payroll and minimize errors
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
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Improve staff communication
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Your team takes charge of their performance
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
A modern twist on an old-school marketing technique
Promoting your business by word-of-mouth is a proven marketing strategy. Zenoti makes it even more effective with seamless mobile convenience.
- Prompt guests for referrals at the right time, such as after a positive review or service
- Segment guests based on spend, visits, and frequency to identify your loyal customers
- Promote your program in-store and via social media, SMS, email, mobile apps, and webstore
Why choose Zenoti POS
As an all-in-one solution trusted worldwide, Zenoti POS ensures faster, seamless check-in and checkout for your customers. Its user-friendly interface simplifies invoicing and payments, reducing the need for extensive staff training.
Zenoti POS is also a revenue booster, integrating smoothly with your operations and eliminating errors. It provides real-time sales insights and detailed reports, ensuring efficient management of your business.
From managing loyalty rewards to inventory control, Zenoti POS handles it all, saving you valuable time and effort. Zenoti POS offers a secure, comprehensive point-of-sale solution.
How Zenoti POS benefits your business
Trusted by salons, spas, medical spas, and fitness centers around the world, Zenoti POS streamlines tasks like invoicing, inventory management, and automatic reconciliation. Impress your clients with fast, efficient service and enjoy control over your inventory across all locations.
Save time, reduce errors, and foster business growth with Zenoti POS.
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Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
"Boardroom is growing. Meeting inevitable growth challenges in today’s world means an advanced technological solution capable of simplifying the complex. Zenoti does just that. It’s designed for enterprise-level salons like ours, so we know we’ve found the technology partner we need as we continue to grow."
Bruce Schultz
CEO, Boardroom Styling Lounge
"So we chose to go with Zenoti because of the features that it has. The elevated guest experience that I find that our clients are loving is the ability with the mobile app to book appointments online 24/7. It was wonderful with Zenoti being able to get a branded Katrina's Skinworks app. The fact that it's completely integrated with the system has just made my life and the life of our clients so much easier."
Katrina Gilligan
Owner, Katrinas Skin Works
"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."
Ashley Bajorek
Owner, Élan Med Spa
"This is a really convenient booking platform. It's equipped with so many features. The 24 hour support team is so helpful and always provides some type of solution/answer to help guide me in understanding how to get the most out of Zenoti and help our business grow."
Lyndsey Ancheta
Owner, Cinta Aveda Institute
"ezConnect relieved the technological burden by integrating a patchwork of systems that we had put together. It enabled our team members to engage with our patients more proactively and communicate with them in real-time, increasing the connection rate, guest satisfaction, and show rates."
James Raysbrook
COO, Sono Bello
"ezPulse has given us the ability to see how our teams are performing in live time and to compare to previous periods of time. Having the information right at our fingertips rather than running reports has allowed us to make decisions quickly and therefore has improved our business. It’s how an integral part of our team monitoring and performance- staff love it too! The app is continually being improved upon our feedback so it’s only getting better!"
Teresa Malik
Director, Lovoir Beauty
"Seeing those additional overnight bookings is huge for us. It's being able to cast a wider net for our clients and fill that schedule as quickly as possible.If you want to be more present and up your customer service, SmartBot's a great way to do it."
Bridget Adamson
Training & Development Manager, Shobha Salon
"We love ezConnect’s robust texting capability and access to guests’ full conversation history. It’s beenvery valuable in managing cancellations and no-shows, and the automated responses outside of business hours have been a great touch point for our guests."
Nicole Acosta
Technology Specialist, VIO Med Spa
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Frequently Asked Questions
What types of rewards are available through Zenoti referrals?
The Zenoti referral marketing tool understands that different guests will be motivated by different rewards. It lets businesses provide a variety of rewards for a successful referral – both for the referrer and the referee. By analyzing the guest's profile and history, the software can suggest suitable rewards, such as gift cards, discounts, and loyalty points. Alternatively, you can set a list of available rewards and let guests choose for themselves.
How does the Zenoti referral platform work?
While we increasingly adopt technology for efficiency and convenience, it is also important to leverage traditional, proven business strategies. Word-of-mouth marketing is still as relevant today as it was decades ago, and Zenoti is designed to bring you the best possible results. Our comprehensive referral tool helps you run one, or many, referral programs – effortlessly. Whether it is requesting referrals, promoting the program, or rewarding referrers and referees, the platform does it all. Furthermore, Zenoti helps you personalize the referral experience by suggesting rewards based on guest profiles and history.
How can I customize a Zenoti referral program based on location?
Zenoti referral programs are fully customizable to suit the unique needs of multi-location businesses. To achieve the best possible results across stores, businesses can analyze metrics like spending patterns and visit frequency, and use those insights to fine-tune their program for each location. In just a few clicks, businesses can create a variety of referral programs to meet the demands of all guests.
How can the Zenoti referral tool help grow salons and spas?
Regardless of if you're a single-center business or a multi-location enterprise, referral marketing is an essential tool for growing your client base. It helps you turn loyal guests into brand advocates who share their love for your business with friends and family. The Zenoti referral tool is easy to set up and use. It can capitalize on ideal referral opportunities by automatically requesting referrals after positive reviews, or promoting your program to your most loyal guests. Furthermore, it keeps track of referrals and redemptions for easy program management at the front desk.
