Removery's Smooth Tech Upgrade with Zenoti
As the global leader in tattoo removal and fading, Removery needed a software partner as innovative as them. Now, everything is in one seamless, integrated solution that COO, Jo Kelton, says they “couldn’t run their business without.
40%
300%
100%
Problem
Removery needed a fully integrated solution for client communications, database segmentation, and appointment booking, which previous platforms lacked.
Solution
Zenoti provided a seamless software solution that integrates client communications, marketing, and appointment booking, improving consultation bookings by 40% and weekly collections by approximately 300%.
Products
Zenoti's integrated platform for client communications
Marketing automation
Appointment booking.
Location
Industry
Sub-type
So Removery, is the global leader in tattoo removal and fading. We have the best possible technicians, the most highly trained specialists and state of the art technology working hand in hand. Previous platforms haven't had the ability to have a completely integrated solution from the ability to automate client communications to the ability for us to segment and market to specific parts of our database. Zenoti has all of that covered with past systems.
People have had to use either an add on esims system or an add on marketing system, and now everything is seamless for people booking appointments and booking online. It's an amazing, seamless experience for the client to be able to see what's available book at their fingertips. We've not only improved our number of consultations by 40% up on the same time last year, but we've improved the number of people that turn up to these appointments.
Some of the acquisitions that we've made, we've seen a change in the weekly collections by approximately 300%. So it's been an amazing revelation for them. And part of that is just having everything in one place and making it easy for the people on the ground to actually run their business. And previously, when we were working with different softwares, we were working with paper, we were working with Excel spreadsheets. It was really hard to make a decision based on fact.
It was a lot of educated guessing. The data enables every decision that we make as a business. With Zenoti, we now have data that we trust. Implicitly, we make every decision based on data we couldn't run our business without Zenoti.
Interested in bringing Zenoti to your organization?
When you buy Zenoti, you don’t just buy a product. You buy into the future. We invest heavily in research and development and constantly innovate to bring you cutting-edge marketing automation software. With Zenoti, you're always ahead of time.
Zenoti success stories, straight from the source
Massage Heights anticipates doubling our size in the next several years, and it's really important for us to have a software platform that is scalable. Zenoti offers the most robust software to meet our growth needs. That's why we chose Zenoti over other vendors, and we've achieved a 58% growth in online bookings over a period of six months.
Founder & President
Zenoti was a clear winner from a technology perspective. Previously, we had to do everything manually from a booking standpoint, and of course, it directly impacted our ability to fill those books and be efficient in the number of appointments that we could take in a given day. And now, just like that, the software can figure that out for us.
CIO
The process with Zenoti has been very successful, and it was a seamless implementation. Zenoti has helped Massage Green Spa achieve new efficiencies and marketing capabilities for our franchisees and guests. Since our time with Zenoti, they have continued to provide product enhancements and new features to help our overall operations.
President & COO
