Zenoti software helped The Massage Company streamline operations, improve appointment scheduling, and achieve smoother payment processes.
The Massage Company brings high-quality, affordable massages to the mainstream, enabling everyone to enjoy the benefits of regular massage therapy. Implementing Zenoti software helped The Massage Company streamline operations, improve appointment scheduling, and achieve smoother payment processes. Their staff can now focus on delivering exceptional customer experiences that leave clients feeling rejuvenated and cared for.
Problem
Lack of personalization and inability to provide customers control over their choices.
Solution
A more fluid customer journey with the implementation of Zenoti.
Products
Online Booking, Memberships
Location
Industry
Sub-type
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Zenoti success stories, straight from the source
Massage Heights anticipates doubling our size in the next several years, and it's really important for us to have a software platform that is scalable. Zenoti offers the most robust software to meet our growth needs. That's why we chose Zenoti over other vendors, and we've achieved a 58% growth in online bookings over a period of six months.
Founder & President
Zenoti was a clear winner from a technology perspective. Previously, we had to do everything manually from a booking standpoint, and of course, it directly impacted our ability to fill those books and be efficient in the number of appointments that we could take in a given day. And now, just like that, the software can figure that out for us.
CIO
The process with Zenoti has been very successful, and it was a seamless implementation. Zenoti has helped Massage Green Spa achieve new efficiencies and marketing capabilities for our franchisees and guests. Since our time with Zenoti, they have continued to provide product enhancements and new features to help our overall operations.
President & COO
