Billing & Payments
A complete mobile-enabled solution
Reduce errors and save time with all transactions centralized. Features like automated dispute management and seamless POS integration boost productivity. Touchless payments provide a better checkout experience for staff and guests.
Growth software that nearly 30,000 businesses trust
Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.
Appointment booking software that does so much more
Relieve the front desk of payment collection
Guests use the mobile app, with auto-pay speeding them out the door.
Seamless operation for staff and guests alike
Zenoti Payments works with your POS to provide a smooth checkout experience.
Lessen busywork for staff
Features like auto-reconciliation and built-in dispute management bring relief.
Maximize operational efficiency and guest satisfaction
When you automate checkout and payment, guests don't have to wait. Your front desk will thank you, too.
"Since implementing Zenoti Mobile, about 14% of all transactions are completed online. Guests can now skip the front desk which improves their experience and makes life simpler for our stylists."
Take the stress out of staff management
Streamline scheduling
- A drag-and-drop interface means quick scheduling based on staff availability.
- Easily manage leave requests and time off for staff.
- Automate guest appointment reminders to reduce no-shows.
Make payroll effortless
- Track staff hours, tips, and commissions accurately.
- Generate payroll reports automatically.
- Integrate with payroll applications like ADP RUN and accounting software applications like QuickBooks Online and XERO.
Simplify performance management
- Set clear goals and track individual and team performance.
- Provide real-time feedback and performance reviews.
- Identify training opportunities for staff development
What a customizable booking widget can do
Give guests multiple options to maximize collections
No more front-desk bottlenecks. Accept payments on the web and through the mobile app or payment kiosk.
Around the corner or across the world
Store each customer's card securely and use it at any location.
Receive payments with securely stored cards
With full, partial, and recurring payments, guests have it their way. Have it your way through automated no-show fees to protect your revenue. You're saved those awkward conversations, too.
Increase collections and save staff time
Expired credit cards are updated automatically, reducing failed transactions.
Streamline staffing with a centralized employee database
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Access vital information quickly
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Provide transparent performance data
Identify and reward top performers by choosing from employee management solutions that support the tracking of key performance metrics. Gather employee reviews and identify additional training needs. Motivate your staff through non-biased performance management.
Create a collaborative environment
Want to ensure employee communication is easy at every location? Take advantage of quick message notifications that drive knowledge sharing and make your whole team more efficient with staff management software.
Save time and resources
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Streamline payroll and minimize errors
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
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Improve staff communication
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Your team takes charge of their performance
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Adopt a secure solution that won't break the bank
Zenoti Billing & Payments is fully compliant with PCI Data Security Standards (PCI DSS).
- Offer a consistent experience across all guest touchpoints.
- Require booking deposits and automate no-show collections.
- Sell retail products, gift cards, memberships, and more – all online.
Why choose Zenoti POS
As an all-in-one solution trusted worldwide, Zenoti POS ensures faster, seamless check-in and checkout for your customers. Its user-friendly interface simplifies invoicing and payments, reducing the need for extensive staff training.
Zenoti POS is also a revenue booster, integrating smoothly with your operations and eliminating errors. It provides real-time sales insights and detailed reports, ensuring efficient management of your business.
From managing loyalty rewards to inventory control, Zenoti POS handles it all, saving you valuable time and effort. Zenoti POS offers a secure, comprehensive point-of-sale solution.
How Zenoti POS benefits your business
Trusted by salons, spas, medical spas, and fitness centers around the world, Zenoti POS streamlines tasks like invoicing, inventory management, and automatic reconciliation. Impress your clients with fast, efficient service and enjoy control over your inventory across all locations.
Save time, reduce errors, and foster business growth with Zenoti POS.
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Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
"Boardroom is growing. Meeting inevitable growth challenges in today’s world means an advanced technological solution capable of simplifying the complex. Zenoti does just that. It’s designed for enterprise-level salons like ours, so we know we’ve found the technology partner we need as we continue to grow."
Bruce Schultz
CEO, Boardroom Styling Lounge
"So we chose to go with Zenoti because of the features that it has. The elevated guest experience that I find that our clients are loving is the ability with the mobile app to book appointments online 24/7. It was wonderful with Zenoti being able to get a branded Katrina's Skinworks app. The fact that it's completely integrated with the system has just made my life and the life of our clients so much easier."
Katrina Gilligan
Owner, Katrinas Skin Works
"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."
Ashley Bajorek
Owner, Élan Med Spa
"This is a really convenient booking platform. It's equipped with so many features. The 24 hour support team is so helpful and always provides some type of solution/answer to help guide me in understanding how to get the most out of Zenoti and help our business grow."
Lyndsey Ancheta
Owner, Cinta Aveda Institute
"ezConnect relieved the technological burden by integrating a patchwork of systems that we had put together. It enabled our team members to engage with our patients more proactively and communicate with them in real-time, increasing the connection rate, guest satisfaction, and show rates."
James Raysbrook
COO, Sono Bello
"ezPulse has given us the ability to see how our teams are performing in live time and to compare to previous periods of time. Having the information right at our fingertips rather than running reports has allowed us to make decisions quickly and therefore has improved our business. It’s how an integral part of our team monitoring and performance- staff love it too! The app is continually being improved upon our feedback so it’s only getting better!"
Teresa Malik
Director, Lovoir Beauty
"Seeing those additional overnight bookings is huge for us. It's being able to cast a wider net for our clients and fill that schedule as quickly as possible.If you want to be more present and up your customer service, SmartBot's a great way to do it."
Bridget Adamson
Training & Development Manager, Shobha Salon
"We love ezConnect’s robust texting capability and access to guests’ full conversation history. It’s beenvery valuable in managing cancellations and no-shows, and the automated responses outside of business hours have been a great touch point for our guests."
Nicole Acosta
Technology Specialist, VIO Med Spa
Solve all your needs with a single software solution
Here are a few ways our technology platform helps today's top-performing beauty and wellness brands.
Frequently Asked Questions
What are the different payment options available with Zenoti?
Zenoti Billing & Payments is configured for standard and contactless methods. The system is designed for guest convenience and peace of mind. Dip transactions, credit cards, gift cards and vouchers, and phone-based payment systems like Apple Pay, Samsung Pay, and Android Pay all work seamlessly with the platform. Zenoti Payments supports in-store and online transactions for in-app and webstore purchases. As the module is 100% PCI-compliant, you and your guests can be at ease about data security.
How to get a real-time report using Zenoti billing & payments?
The Zenoti Billing & Payments module comes with deposit reports and dispute management built in. The system tabulates daily collections and predicts deposit amounts based on past trends. The integrated dispute management system is designed to review grievances, collect records, and process refunds. On-demand reports give you complete control of your business at all times and from anywhere.
How can Zenoti billing & payment be useful for salon owners?
Designed to minimize busywork, the Zenoti Billing & Payments module allows you to generate error-free invoices and process payments for all kinds of transactions like in-store, online, and app-based sales. The PCI-compliant system is fast, reliable, and secure. It offers enhanced features like deposit reporting, dispute management, transparent pricing, no-commitment contracts, and payment methods saved guest profiles. Elevate the contactless payment experience for guests by deploying Zenoti Billing & Payment.
Does Zenoti billing & payment app charge for refunds?
Zenoti Billing and Payments comes with transparent pricing and a fixed fee for every transaction. Credit cards, charge cards, gift vouchers, Apple Pay, and Android Pay have standard transaction fees. Zenoti Billing and Payments does not charge a processing fee for reversed transactions, resulting in full refunds for guests.
