Zenoti Payments
Keep calm with frictionless payments
Your customers expect a fast, secure payment experience whenever they visit your business. With Zenoti, they get the convenience they want - and you get the maximum operational efficiency and peace of mind you need.
Growth software that nearly 30,000 businesses trust
Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.
Appointment booking software that does so much more
Peace of mind for payments
Zenoti gives you what others don't, with 99.99% system uptime--which means you can focus on customers, not payment issues.
Delight guests with online, in-app, and in-store payments
The Zenoti front desk and mobile POS makes it easy for your guests to dip or tap whether they're in London, Los Angeles, or virtually any place between. Payments were never this simple.
Power up with Payments and Zenoti Go
It all starts with Zenoti Payments, the integrated solution that gives you control of your payment system. Zenoti Go takes payment to the next level with customer self-pay, no-queue checkouts, mobile reviews, and much more.
Free up your front desk
Touchless payments. Saved card credentials. Minimized disruptions. Enjoy all this and more with Zenoti.
"Right now, about 30% of clients are paying through the Auto-Pay system. Seattle is a tech town, and we are working on increasing that frequency. Not only does this help minimize congestion at the front desk, but it frees up the receptionists to attend to other questions."
Take the stress out of staff management
Streamline scheduling
- A drag-and-drop interface means quick scheduling based on staff availability.
- Easily manage leave requests and time off for staff.
- Automate guest appointment reminders to reduce no-shows.
Make payroll effortless
- Track staff hours, tips, and commissions accurately.
- Generate payroll reports automatically.
- Integrate with payroll applications like ADP RUN and accounting software applications like QuickBooks Online and XERO.
Simplify performance management
- Set clear goals and track individual and team performance.
- Provide real-time feedback and performance reviews.
- Identify training opportunities for staff development
What a customizable booking widget can do
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Manage disputes automatically
Notice a payment discrepancy? Zenoti automatically notifies you of any chargebacks, with data that helps you manage and resolve issues quickly in the Zenoti platform.
Maximize efficiency with auto updates
Make failed transactions a thing of the past with automatic updates of customers' expired credit cards. It's just another way Zenoti helps you maximize your efficiency, reduce costs, and devote more time to your customers.
Help memberships thrive
Want to keep customers in the loop about membership renewals and package subscriptions? There's an easier way. Let Zenoti automate recurring charges, eliminate time-consuming work, and drive additional revenue for your business.
No long-term contracts
Your customers deserve a flexible payment system - and so do you. With Zenoti, you'll always enjoy a month-by-month contract with no minimum volume requirements or hidden fees. Plus, you'll always know the total rate for each transaction, based on the brand of card and whether it's being swiped.
Streamline staffing with a centralized employee database
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Access vital information quickly
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Provide transparent performance data
Identify and reward top performers by choosing from employee management solutions that support the tracking of key performance metrics. Gather employee reviews and identify additional training needs. Motivate your staff through non-biased performance management.
Create a collaborative environment
Want to ensure employee communication is easy at every location? Take advantage of quick message notifications that drive knowledge sharing and make your whole team more efficient with staff management software.
Save time and resources
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Streamline payroll and minimize errors
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
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Improve staff communication
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Your team takes charge of their performance
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Everything you want from your payment platform
Zenoti Payments gives you the business essentials you expect along with additional features you need to elevate your customer experience and unify your business strategy, with:
- 24/7 unified support
- Transparent fees
- PCI compliant processes
Why choose Zenoti POS
As an all-in-one solution trusted worldwide, Zenoti POS ensures faster, seamless check-in and checkout for your customers. Its user-friendly interface simplifies invoicing and payments, reducing the need for extensive staff training.
Zenoti POS is also a revenue booster, integrating smoothly with your operations and eliminating errors. It provides real-time sales insights and detailed reports, ensuring efficient management of your business.
From managing loyalty rewards to inventory control, Zenoti POS handles it all, saving you valuable time and effort. Zenoti POS offers a secure, comprehensive point-of-sale solution.
How Zenoti POS benefits your business
Trusted by salons, spas, medical spas, and fitness centers around the world, Zenoti POS streamlines tasks like invoicing, inventory management, and automatic reconciliation. Impress your clients with fast, efficient service and enjoy control over your inventory across all locations.
Save time, reduce errors, and foster business growth with Zenoti POS.
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Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
"Boardroom is growing. Meeting inevitable growth challenges in today’s world means an advanced technological solution capable of simplifying the complex. Zenoti does just that. It’s designed for enterprise-level salons like ours, so we know we’ve found the technology partner we need as we continue to grow."
Bruce Schultz
CEO, Boardroom Styling Lounge
"So we chose to go with Zenoti because of the features that it has. The elevated guest experience that I find that our clients are loving is the ability with the mobile app to book appointments online 24/7. It was wonderful with Zenoti being able to get a branded Katrina's Skinworks app. The fact that it's completely integrated with the system has just made my life and the life of our clients so much easier."
Katrina Gilligan
Owner, Katrinas Skin Works
"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."
Ashley Bajorek
Owner, Élan Med Spa
"This is a really convenient booking platform. It's equipped with so many features. The 24 hour support team is so helpful and always provides some type of solution/answer to help guide me in understanding how to get the most out of Zenoti and help our business grow."
Lyndsey Ancheta
Owner, Cinta Aveda Institute
"ezConnect relieved the technological burden by integrating a patchwork of systems that we had put together. It enabled our team members to engage with our patients more proactively and communicate with them in real-time, increasing the connection rate, guest satisfaction, and show rates."
James Raysbrook
COO, Sono Bello
"ezPulse has given us the ability to see how our teams are performing in live time and to compare to previous periods of time. Having the information right at our fingertips rather than running reports has allowed us to make decisions quickly and therefore has improved our business. It’s how an integral part of our team monitoring and performance- staff love it too! The app is continually being improved upon our feedback so it’s only getting better!"
Teresa Malik
Director, Lovoir Beauty
"Seeing those additional overnight bookings is huge for us. It's being able to cast a wider net for our clients and fill that schedule as quickly as possible.If you want to be more present and up your customer service, SmartBot's a great way to do it."
Bridget Adamson
Training & Development Manager, Shobha Salon
"We love ezConnect’s robust texting capability and access to guests’ full conversation history. It’s beenvery valuable in managing cancellations and no-shows, and the automated responses outside of business hours have been a great touch point for our guests."
Nicole Acosta
Technology Specialist, VIO Med Spa
Solve all your needs with a single software solution
Here are a few ways our technology platform helps today's top-performing beauty and wellness brands.
Frequently Asked Questions
How can Zenoti Payments help streamline the process for business owners?
Zenoti Payments is designed to ensure a hassle-free payments process with a solution that easily integrates with your POS for seamless, error-free transactions. Because the Zenoti platform is fully PCI compliant, each customer profile is absolutely secure. The system works on a completely touchless payment mechanism, with support for Apple Pay and Android Pay. Additionally, integrated deposit reporting keeps you up to date with the frequency of incoming deposits, and any customer payment disputes are easy to handle directly on your Zenoti dashboard so you stay protected. In sum, Zenoti Payments helps minimize fraud, streamlines your customer experience, and reduces every payment-related workflow so you can focus 100% on your customers.
How can Zenoti Payments improve the customer experience?
Zenoti Payments works with one overarching goal: a frictionless experience for your customers. Beginning at the time of check-in and culminating at checkout, the system provides a complete touchless experience and multiple payment options (e.g., gift cards, credit cards, and phone-based payment options via Apple Pay or Android Pay). Zenoti Payments also makes it easy for customers to select auto pay during checkout. With exceptionally high reliability and a PCI-compliant platform, Zenoti Payments is designed to offer complete peace of mind to customers and businesses alike.
How does an integrated payment feature help my business?
As the term suggests, an integrated payment feature is designed to accomplish multiple activities simultaneously; for example, payment processing and accounting. This not only saves time but also minimizes the chances of human error. Additionally, by integrating with your POS, a payment system can securely store payment data for any location across the world. With the right system, you can also automate payments for recurring memberships and packages, simplify reconciliation and predict cash flow, make your customer journey frictionless, and reduce administrative challenges.
What is a Zenoti integrated payment gateway ?
A Zenoti integrated payment gateway is essentially a platform that enables you to process and accept all types of payments within one processing system. From contact-based payments such as card swipes to contactless payments such as Apple Pay, Samsung Pay, or automatically-stored credentials – the payment gateway can process every payment type and give your business an omni-channel presence. Zenoti integrated payments can process all payments including web, in-app payments, and mobile store in one fully-PCI-compliant system.
