Add a personal touch to every touchpoint.

Gene Juarez Salons & Spas wanted to provide a high-quality experience to its tech-savvy customers at all 10 of their locations. Zenoti technology has elevated the Gene Juarez guest experience, simplifying interactions and freeing up staff to concentrate on their craft.

Birds' strategy is to provide an exceptional
customer experience by delivering high-quality service in a relaxing, fun environment. To do that, we wanted to create a seamless experience for guests and staff alike. With Zenoti, we get a centralized bird's eye view of business metrics - from marketing campaigns to reporting to employee performance.

The migration process from any provider to a new one - especially one as vast as Zenoti - can be a challenging process, but the Zenoti team is so helpful and nothing is too much of an issue. They are available at any time throughout the day. The UK team within Zenoti is great. They have got loads of experience working with salons and have lots of ideas of how to implement Zenoti into your business to ensure that you get  the most out of it.