Zenoti Go
No lines. No waiting. No stress.
Imagine if clients could walk in, enjoy your services, and walk out - no standing in line, no shared devices or front-desk interactions. Zenoti Go is the mobile solution that makes it possible.
Growth software that nearly 30,000 businesses trust
Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.
Appointment booking software that does so much more
Single tap check-in
Thanks to geofencing technology, guests and clients can check-in with one click, sending an instant alert to their stylist, masseuse, or aesthetician. It's simple - and fast.
Quick, touchless payments
With Zenoti auto-pay and self-pay, your clients can pay for services on their mobile and receive payment confirmation immediately. Add-ons and upsells are a breeze, too.
Easy rebooking and ratings
Want to boost guest reviews and rebookings? Zenoti Go makes both tasks easy. Plus, you can also quickly share great reviews and boost your online ratings.
Connecting with guests, empowering service providers
"Right now, about 30% of clients are paying through the Auto-Pay system. Seattle is a tech town, and we are working on increasing that frequency. Not only does this help minimize congestion at the front desk, but it frees up the receptionists to attend to other questions."
Take the stress out of staff management
Streamline scheduling
- A drag-and-drop interface means quick scheduling based on staff availability.
- Easily manage leave requests and time off for staff.
- Automate guest appointment reminders to reduce no-shows.
Make payroll effortless
- Track staff hours, tips, and commissions accurately.
- Generate payroll reports automatically.
- Integrate with payroll applications like ADP RUN and accounting software applications like QuickBooks Online and XERO.
Simplify performance management
- Set clear goals and track individual and team performance.
- Provide real-time feedback and performance reviews.
- Identify training opportunities for staff development
What a customizable booking widget can do
Resolve failed transactions quickly
Transaction failure? Resolve it with Zenoti instant alerts for added peace of mind. Customers using auto-pay can also add tips and receive payment confirmation on the go.
Smooth every interaction
From instant check-ins to skipped checkout lines, Zenoti Go means every guest interaction is more convenient, intuitive, and gratifying. And with fewer shared devices, staff members can focus on what they do best.
Unify your brand message
With Zenoti Go, it's easy to upload branded style elements, customize a user journey, and create a unified brand message that customers appreciate. All in one powerful app.
Configure your app in a snap
Nobody has time for a complicated setup. That's why Zenoti Go is easy to configure - just input your business criteria and customize by location, and you're done in just a few clicks.
Streamline staffing with a centralized employee database
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Access vital information quickly
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Provide transparent performance data
Identify and reward top performers by choosing from employee management solutions that support the tracking of key performance metrics. Gather employee reviews and identify additional training needs. Motivate your staff through non-biased performance management.
Create a collaborative environment
Want to ensure employee communication is easy at every location? Take advantage of quick message notifications that drive knowledge sharing and make your whole team more efficient with staff management software.
Save time and resources
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Streamline payroll and minimize errors
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
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Improve staff communication
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Your team takes charge of their performance
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Make your front desk optional
Zenoti Go makes going touchless simple - for small businesses and large enterprises alike. No waiting, no hassle - just smooth sailing for every guest that comes in the door.
- Eliminate lines at the front desk
- Optimize every guest touchpoint
- Streamline check-in and checkout
- Offer touchless payment options
Why choose Zenoti POS
As an all-in-one solution trusted worldwide, Zenoti POS ensures faster, seamless check-in and checkout for your customers. Its user-friendly interface simplifies invoicing and payments, reducing the need for extensive staff training.
Zenoti POS is also a revenue booster, integrating smoothly with your operations and eliminating errors. It provides real-time sales insights and detailed reports, ensuring efficient management of your business.
From managing loyalty rewards to inventory control, Zenoti POS handles it all, saving you valuable time and effort. Zenoti POS offers a secure, comprehensive point-of-sale solution.
How Zenoti POS benefits your business
Trusted by salons, spas, medical spas, and fitness centers around the world, Zenoti POS streamlines tasks like invoicing, inventory management, and automatic reconciliation. Impress your clients with fast, efficient service and enjoy control over your inventory across all locations.
Save time, reduce errors, and foster business growth with Zenoti POS.
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Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
"Boardroom is growing. Meeting inevitable growth challenges in today’s world means an advanced technological solution capable of simplifying the complex. Zenoti does just that. It’s designed for enterprise-level salons like ours, so we know we’ve found the technology partner we need as we continue to grow."
Bruce Schultz
CEO, Boardroom Styling Lounge
"So we chose to go with Zenoti because of the features that it has. The elevated guest experience that I find that our clients are loving is the ability with the mobile app to book appointments online 24/7. It was wonderful with Zenoti being able to get a branded Katrina's Skinworks app. The fact that it's completely integrated with the system has just made my life and the life of our clients so much easier."
Katrina Gilligan
Owner, Katrinas Skin Works
"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."
Ashley Bajorek
Owner, Élan Med Spa
"This is a really convenient booking platform. It's equipped with so many features. The 24 hour support team is so helpful and always provides some type of solution/answer to help guide me in understanding how to get the most out of Zenoti and help our business grow."
Lyndsey Ancheta
Owner, Cinta Aveda Institute
"ezConnect relieved the technological burden by integrating a patchwork of systems that we had put together. It enabled our team members to engage with our patients more proactively and communicate with them in real-time, increasing the connection rate, guest satisfaction, and show rates."
James Raysbrook
COO, Sono Bello
"ezPulse has given us the ability to see how our teams are performing in live time and to compare to previous periods of time. Having the information right at our fingertips rather than running reports has allowed us to make decisions quickly and therefore has improved our business. It’s how an integral part of our team monitoring and performance- staff love it too! The app is continually being improved upon our feedback so it’s only getting better!"
Teresa Malik
Director, Lovoir Beauty
"Seeing those additional overnight bookings is huge for us. It's being able to cast a wider net for our clients and fill that schedule as quickly as possible.If you want to be more present and up your customer service, SmartBot's a great way to do it."
Bridget Adamson
Training & Development Manager, Shobha Salon
"We love ezConnect’s robust texting capability and access to guests’ full conversation history. It’s beenvery valuable in managing cancellations and no-shows, and the automated responses outside of business hours have been a great touch point for our guests."
Nicole Acosta
Technology Specialist, VIO Med Spa
Solve all your needs with a single software solution
Here are a few ways our technology platform helps today's top-performing beauty and wellness brands.
Frequently Asked Questions
What type of support is provided with Zenoti Go?
As a one-stop customer mobile solution, Zenoti Go is designed to help you improve your guest experience. To support you in that goal, we help you market the app with in-store promotions, automated email and SMS marketing, and social media tips. Zenoti Go subscribers also get additional resources, such as guides for upskilling your providers and creating frictionless operations. For more support, contact our support team anytime.
What security does Zenoti Go use to protect data?
At Zenoti, we take data security seriously, which is why Zenoti Go employs geofencing that prevents unauthorized access to business and customer data. Furthermore, this data can be fully encrypted and secured via admin settings. Zenoti also offers role-based access so managers can control who sees what, ensuring that employees can access only the data that is relevant to their role. With Zenoti Go, both guests and your business stay protected.
What configurations are required to set up Zenoti Go?
Because Zenoti Go is a cloud-based product, it can work seamlessly on any device and any OS platform such as Apple, Android, and Windows. However, if your salon/spa has subscribed to certain other Zenoti products such as Zenoti Payments or CMA, you will need to follow several extra steps to enable autopay on Zenoti Payments and fully integrate your CMA with Zenoti Go. Contact us today to see how Zenoti Go can work for your business.
What kind of payment gateways can be used in Zenoti Go?
Zenoti Go has been developed with a single mantra, i.e. what is convenient for the guest. Since Zenoti Go works to empower the guests and streamline their visit, it also processes a variety of payments from charge cards and credit cards to Google Pay and Apple Pay. Zenoti can also accept gateways such as Samsung Pay (or other less-common gateways used globally). Contact a Zenoti representative to see if the Zenoti Go app is right for your business.
How can Zenoti Go improve the guest experience?
Resting on the basic premise of a simplified guest experience. Zenoti Go is designed to eliminate long lines at the front desk, wait times in the lobby, and slow checkout. Guests appreciate the convenience of Zenoti Go with its efficient mobile check-ins, self and auto pay, single-touch checkout, and more. Staff members also appreciate spending less time on the phone or at the front desk - and more time doing what they do best: making their guests and clients feel great.
