CMA
Offer a VIP guest experience with the Zenoti consumer mobile app
Customers get access to your business and brand the way they want: right from their mobile device. Drive business and boost customer loyalty with your own mobile-first experience.
Growth software that nearly 30,000 businesses trust
Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.
Appointment booking software that does so much more
Anytime, anywhere booking convenience
No more lost opportunities when your customers enjoy the convenience of booking appointments on the app, anywhere and anytime. Plus, enable guests to self-pay and self-check-in/out to keep transactions and interactions touchless, accurate, and speedy.
Connect with your guests
Leverage consumer appetite for texting by staying in touch through text messages and in-app notifications, alerts, and offers. Avoid unnecessary phone calls that take time and get ignored.
Be available round-the-clock
The Zenoti Consumer Mobile App is your 24/7 retail store, where guests can browse your services, add-ons, and retail product catalog (via your Webstore), 365 days, 24X7.
Giving your customers control and convenience
64% of guests said they're more likely to choose a salon or spa that offers mobile booking.
"Today, we are witnessing more bookings from mobile devices than from walk-in customers. We must listen to them and provide the best experience possible; that meant we needed our app to work every time and be easy to use for everybody."
Take the stress out of staff management
Streamline scheduling
- A drag-and-drop interface means quick scheduling based on staff availability.
- Easily manage leave requests and time off for staff.
- Automate guest appointment reminders to reduce no-shows.
Make payroll effortless
- Track staff hours, tips, and commissions accurately.
- Generate payroll reports automatically.
- Integrate with payroll applications like ADP RUN and accounting software applications like QuickBooks Online and XERO.
Simplify performance management
- Set clear goals and track individual and team performance.
- Provide real-time feedback and performance reviews.
- Identify training opportunities for staff development
What a customizable booking widget can do
A consistent brand identity
The fully customizable app reinforces your brand experience on every screen -- including logos, layout, icons, text, and colors. Customers get the same branded interactions no matter where they are, with everything integrated directly into the Zenoti platform.
An integral part of your growth
Today's consumer world is driven by mobile experiences. The sleek, user-friendly app keeps customers connected to your business, keeping you ahead of the competition. Zenoti builds, maintains, and updates the app for you, at no additional cost.
Less work for your team
With more guests booking online, your staff's workload gets smaller: less phone work, fewer administrative tasks, more time to welcome guests walking in the door. Automated appointment reminders and mobile check-ins reduce the work even further.
Greater guest access and loyalty
In addition to booking and managing appointments 24/7, guests can see their profile, visit history, balances, loyalty and membership progam details, and more. With the mobile app, they became an active participant in your business -- and re less likely to go elsewhere.
Streamline staffing with a centralized employee database
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Access vital information quickly
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Provide transparent performance data
Identify and reward top performers by choosing from employee management solutions that support the tracking of key performance metrics. Gather employee reviews and identify additional training needs. Motivate your staff through non-biased performance management.
Create a collaborative environment
Want to ensure employee communication is easy at every location? Take advantage of quick message notifications that drive knowledge sharing and make your whole team more efficient with staff management software.
Save time and resources
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Streamline payroll and minimize errors
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
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Improve staff communication
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Your team takes charge of their performance
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
An exclusive connection between your guests and your brand
The Zenoti consumer mobile app is more than a place to sell your services and products. It’s a platform that truly engages your customers, making them feel at home wherever they access your business.
- Unique profile management can include all past appointments and product choices
- Exclusive functions and activity just for mobile customers
- Smooth on-brand experience with recommended add-ons and products based on the customer's order and previous purchases.
Why choose Zenoti POS
As an all-in-one solution trusted worldwide, Zenoti POS ensures faster, seamless check-in and checkout for your customers. Its user-friendly interface simplifies invoicing and payments, reducing the need for extensive staff training.
Zenoti POS is also a revenue booster, integrating smoothly with your operations and eliminating errors. It provides real-time sales insights and detailed reports, ensuring efficient management of your business.
From managing loyalty rewards to inventory control, Zenoti POS handles it all, saving you valuable time and effort. Zenoti POS offers a secure, comprehensive point-of-sale solution.
How Zenoti POS benefits your business
Trusted by salons, spas, medical spas, and fitness centers around the world, Zenoti POS streamlines tasks like invoicing, inventory management, and automatic reconciliation. Impress your clients with fast, efficient service and enjoy control over your inventory across all locations.
Save time, reduce errors, and foster business growth with Zenoti POS.
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A world-class mobile experience
An increasing number of beauty and wellness customers are expecting a positive, empowering mobile experience -- and have come to expect it. Get ahead of this demand with new, exciting opportunities to stay connected with customers and watch your business prosper.
*Tips payout feature is available only in US
more appointments with low touch, self-service options
increase in bookings using web or mobile
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Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
"Boardroom is growing. Meeting inevitable growth challenges in today’s world means an advanced technological solution capable of simplifying the complex. Zenoti does just that. It’s designed for enterprise-level salons like ours, so we know we’ve found the technology partner we need as we continue to grow."
Bruce Schultz
CEO, Boardroom Styling Lounge
"So we chose to go with Zenoti because of the features that it has. The elevated guest experience that I find that our clients are loving is the ability with the mobile app to book appointments online 24/7. It was wonderful with Zenoti being able to get a branded Katrina's Skinworks app. The fact that it's completely integrated with the system has just made my life and the life of our clients so much easier."
Katrina Gilligan
Owner, Katrinas Skin Works
"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."
Ashley Bajorek
Owner, Élan Med Spa
"This is a really convenient booking platform. It's equipped with so many features. The 24 hour support team is so helpful and always provides some type of solution/answer to help guide me in understanding how to get the most out of Zenoti and help our business grow."
Lyndsey Ancheta
Owner, Cinta Aveda Institute
"ezConnect relieved the technological burden by integrating a patchwork of systems that we had put together. It enabled our team members to engage with our patients more proactively and communicate with them in real-time, increasing the connection rate, guest satisfaction, and show rates."
James Raysbrook
COO, Sono Bello
"ezPulse has given us the ability to see how our teams are performing in live time and to compare to previous periods of time. Having the information right at our fingertips rather than running reports has allowed us to make decisions quickly and therefore has improved our business. It’s how an integral part of our team monitoring and performance- staff love it too! The app is continually being improved upon our feedback so it’s only getting better!"
Teresa Malik
Director, Lovoir Beauty
"Seeing those additional overnight bookings is huge for us. It's being able to cast a wider net for our clients and fill that schedule as quickly as possible.If you want to be more present and up your customer service, SmartBot's a great way to do it."
Bridget Adamson
Training & Development Manager, Shobha Salon
"We love ezConnect’s robust texting capability and access to guests’ full conversation history. It’s beenvery valuable in managing cancellations and no-shows, and the automated responses outside of business hours have been a great touch point for our guests."
Nicole Acosta
Technology Specialist, VIO Med Spa
A single software solution for all your business needs
Here are a few ways our technology platform helps today's top-performing beauty and wellness brands.
Frequently Asked Questions
What is the importance of the consumer mobile app (CMA) for salons?
The consumer mobile app acts as an important communication tool, connecting salons and their clients. People are regularly pressed for time -- the consumer mobile app is a flexible, effective way they can interact with their salon and vice versa. With the consumer mobile app, your business can respond to a customer booking or request 24/7, and highlight upcoming offers, discounts, and promotional campaigns. The app makes it easy for customers to browse and buy, while also providing a platform for the business and clients to directly engage in communication. We've designed the consumer mobile app to streamline administrative processes and make tasks simpler and faster.
How do you create an app for a salon?
To design and develop an app for a salon, developers must keep some crucial information in mind: They must have a detailed understanding of the administrative process from the time a client books an appointment to the post-service period when the client pays their invoice and can provide feedback. As a salon owner or manager, you are well aware of the cogs in the process and understand that system requirements and the app’s stated outcomes must be specified. Most important, developers must always make the app easy to use. While engaging the client, the app must lead them to their desired outcome -- book an appointment, check loyalty points, purchase a product -- in as few steps as possible.
On what devices is the Zenoti consumer mobile app accessible?
The new and improved Zenoti consumer mobile app is easily accessible across multiple platforms. Behind the scenes, the Zenoti team has worked extensively to understand which features consumers prefer. The result is seamless, fast, and lightweight, working smoothly across tablets, phones, and computers. The new consumer mobile app works on iPhone, iPads, Android Phones, Android tablets and Windows 11 and above. It works on all devices with an operating software of iOS 7 and later versions, and Android 6 and higher versions. Designed to adjust to all screen sizes, the consumer mobile app provides the guests with an easy, exceptional experience.
Can guests book multiple appointments through the consumer mobile app?
The one word answer is "Yes." All Zenoti salon and spa management software is specifically designed to accommodate group bookings. In fact, the group booking feature can be easily customized for every step of the booking process. Friends and family part of one group can book a common appointment for the entire group, for the same service or different services. The Zenoti consumer mobile app can accept multiple bookings for up to six people, with the choice of producing a combined invoice or a split invoice (individual invoices). Using the group appointment functionality, businesses can easily search for existing guests, create new guest records to add to a group, and generate invoices.
