Medical spa software that grows your business

In the beauty and wellness industry, medical spa software generally refers to any complete software platform that helps medspa owners manage important business operations like appointment booking, POS and payments, inventory, overall patient experience, and employee engagement. Most medical spa software solutions are multichannel, which means staff and patients can access all features online, by phone, or via a branded mobile app.

If the software is branded as medical spa software, it should include basic EMR functionality so that physicians and staff members can record important patient, doctor, and services data while tracking the details via SOAP notes. Before purchasing any medical spa software programs, consult with your medspa staff to learn which med spa EMR features matter most to them. Then, speak with a representative to see if those med spa software features are included in your preferred solution.

According to physicians and healthcare professionals, most electronic medical records (EMR) are challenging and time consuming to use. In a competitive landscape, the best EMR for a medical spa should be user friendly and simple to operate. Ideally, medspa staff should have quick and easy access to relevant medical history, services, number of treatments, and so on, and well-designed medical spa software can help. Aside from ease of use, look for a generous digital-forms library and user-friendly tools like textboxes, dropdowns, date fields, checkboxes, radio groups, a signature pad, logo options, an annotation pad, photo-capture tools, tabs, and collapsible panels that make it easy to customize your forms and SOAP notes. These med spa software features can improve efficiency and staff morale, not to mention saving time and money.

Look for a medical spa software platform that will help streamline operations, enhance patient care, and help you meet healthcare regulations. With the healthcare industry becoming increasingly digital, a reliable Electronic Medical Records (EMR) system is a must. Find a platform with integrated EMR functionality so your staff can manage patient information, schedule appointments, and handle billing in one place. In fact, searching for the best medical spa software often starts with reviewing a platform’s EMR functionalities.  

The best EMR for medical spas would offer an intuitive user interface, robust security features to protect patient data, and customizable forms. By selecting an EMR system that aligns with these criteria, medical spas can not only optimize their daily operations but also enhance the overall patient experience, setting a new standard in the field of medical aesthetics.

Yes, most medspa booking software includes additional functionality beyond appointment booking. Before setting up a product demo, list the additional things you want the med spa software to do for your business. Obviously, a medspa with one location will have different needs than a multi-location medical spa franchise. You know your business needs best, so be clear with your preferred vendor about nice-to-have versus must-have functionality when seeking the best medical spa software.

If you’re comparing med spa software platforms to choose the best one for your medical spa, here are key features to look for: online appointment scheduling and a branded mobile app, charting features, digital forms, real-time reporting and analytics, data-driven marketing, and robust security to protect sensitive client information. Medspas are medical facilities, technically, so make sure any platform you shortlist is also HIPAA-compliant.  

In addition to meeting the criteria listed above, the Zenoti med spa software platform comes with Photo Manager built in, saving staff the hassle of pivoting between different software applications for image management and everything else.

The answer varies by vendor, number of preferred features, and licenses. A large medspa franchise will pay more for licenses alone than a single-location medspa. Most medical spa management software vendors will price their product by budget, business size, and number of premium features. Remember: the base price alone may not give you a full picture. Choose a health spa vendor with insider knowledge of the beauty and wellness industry, preferably one that understands the subtleties of the medical spa environment. They will know how to help you use the software to grow revenue, retain top talent, market to patients, and achieve a full ROI. They will also be up front about any ‘hidden’ costs.

Absolutely! Our platform is customized to support your growth and success. Whether you run a single-location medical spa, are in the process of expansion, follow a franchise model, or operate as an enterprise, we have the features to assist you at every stage. With capabilities spanning appointment bookings, patient management, billing and payments, marketing and loyalty programs, reports and analytics, compliance and security, staff retention, workflows, and more, we're equipped to help you achieve excellence. Let our dedicated team identify the perfect match for your business model, tailored to your unique needs.

At Zenoti, prioritizing data privacy and security is of utmost importance. As a testament to our industry leadership in cybersecurity, we proudly boast an "A" rating from UpGuard, an independent third-party cybersecurity risk management software. Our commitment extends further with third-party HIPAA compliance, along with certifications for SOC1, SOC2, and SOC3. Moreover, we hold certifications for GDPR and CCPA compliance, as well as a CPI DSS Security Standard Council Level 1 certification.

Zenoti presents an all-encompassing solution that can replace various medical spa software systems, enhancing operational efficiency for your business and delivering an exceptional experience for your guests. To gain a holistic understanding of your medical spa's intricacies and your existing software landscape, we recommend engaging with our team. This collaboration will allow us to devise the optimal transition strategy from multiple systems to a unified solution, minimizing disruptions.

Zenoti Mobile applications will run on Apple devices (iPhone 7 and later, iPod Touch 7th generation, iPad Air 2 and later, iPad 5th generation and later, iPad Mini 4 and later, iPad Pro 2nd generation and later, with iOS 13 and later) and Android 10 and later devices (all smartphones and tablets of 8 inches and above and a 4GB RAM + 32 GB ROM and above). We recommend Samsung Galaxy Tab S7+, Samsung Galaxy Tab A8, Samsung Galaxy Tab S8, and Samsung Galaxy Tab S8+. Please note that Amazon Fire tablets are not currently supported.

In terms of browser compatibility, Zenoti med spa software currently supports Google Chrome (version 92 or later), Mozilla Firefox (version 90 or later), Safari for Mac (version 13 or later), and Microsoft Edge (version 95 or later). If you set up credit card processing integrations with any provider other than Zenoti Payments, we recommend disabling any auto-update features for that browser and any dependent technology (like Java). We do not recommend using either Internet Explorer or Opera.

Please use Windows 10 (or above) operating systems with the latest Windows updates. For Mac systems, please use Mac 0S 10.6 or later.

Zenoti will work optimally with Windows machines using Intel i3, i5, and i7 processors. If your center deals with 100+ appointments a day, we recommend an i3 machine or higher for smooth operations.

For optimal performance, we recommend a system with the following memory:

6 GB RAM for centers that manage 100+ appointments per day
8 - 16 GB RAM for centers that manage 200+ appointments a day.