Business Intelligence
Analysis to gauge the health of your business
Get a comprehensive view of your financials, staff, guests, inventory, and more – all in one place. With Zenoti dashboards and reports, smart decisions are just clicks away.
Growth software that nearly 30,000 businesses trust
Beauty and wellness businesses love Zenoti. 1,000+ reviews and counting.
Appointment booking software that does so much more
Stay ahead of the curve with real-time information
With ready-to-use dashboards, assessing business performance is a piece of cake.
Enjoy the ease of multi-level reports
Adjust strategies to achieve goals faster by reviewing data summaries for specific centers or the whole organization.
Get an edge with power-packed analytics
Identify unusual or interesting changes in business and monitor trends to stay ahead.
One source of truth for all your information
Data helps you lead with confidence and run your business efficiently.
"Analytics is probably the single most important thing for the leadership team. I know my conversion rates and my average selling price. I know when my clients are coming in and how many are new versus repeat."
Take the stress out of staff management
Streamline scheduling
- A drag-and-drop interface means quick scheduling based on staff availability.
- Easily manage leave requests and time off for staff.
- Automate guest appointment reminders to reduce no-shows.
Make payroll effortless
- Track staff hours, tips, and commissions accurately.
- Generate payroll reports automatically.
- Integrate with payroll applications like ADP RUN and accounting software applications like QuickBooks Online and XERO.
Simplify performance management
- Set clear goals and track individual and team performance.
- Provide real-time feedback and performance reviews.
- Identify training opportunities for staff development
What a customizable booking widget can do
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Business intelligence at your fingertips
Customize reports and dashboards by creating and saving tailored views. Or create new dashboards on the fly.
A single point of truth for the whole brand
Put our business intelligence tools to work on your data – all in one place.
Your information is safe
Data security is a must-have. Role-based reports ensure restricted access for staff and full access for key stakeholders.
Instant notifications for timely action
Alerts for predefined events help you act fast. Get notified of KPI achievements – and celebrate your wins!
Streamline staffing with a centralized employee database
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Access vital information quickly
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Provide transparent performance data
Identify and reward top performers by choosing from employee management solutions that support the tracking of key performance metrics. Gather employee reviews and identify additional training needs. Motivate your staff through non-biased performance management.
Create a collaborative environment
Want to ensure employee communication is easy at every location? Take advantage of quick message notifications that drive knowledge sharing and make your whole team more efficient with staff management software.
Save time and resources
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Streamline payroll and minimize errors
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
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Improve staff communication
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Your team takes charge of their performance
Create and manage employee profiles from your head office, track your team's skills and strengths, and create custom permission levels that help you manage what team members see.
Business intelligence so you can act
Data from the Zenoti platform helps with all aspects of your business allowing you to:
- Boost staff productivity
- Identify problems and opportunities
- Save costs and drive revenue
- Manage stakeholder, guest, and employee touchpoints
Why choose Zenoti POS
As an all-in-one solution trusted worldwide, Zenoti POS ensures faster, seamless check-in and checkout for your customers. Its user-friendly interface simplifies invoicing and payments, reducing the need for extensive staff training.
Zenoti POS is also a revenue booster, integrating smoothly with your operations and eliminating errors. It provides real-time sales insights and detailed reports, ensuring efficient management of your business.
From managing loyalty rewards to inventory control, Zenoti POS handles it all, saving you valuable time and effort. Zenoti POS offers a secure, comprehensive point-of-sale solution.
How Zenoti POS benefits your business
Trusted by salons, spas, medical spas, and fitness centers around the world, Zenoti POS streamlines tasks like invoicing, inventory management, and automatic reconciliation. Impress your clients with fast, efficient service and enjoy control over your inventory across all locations.
Save time, reduce errors, and foster business growth with Zenoti POS.
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
“Ut enim ad minima veniam, quis nostrum exercitationem ullam corporis suscipit laboriosam, nisi ut aliquid ex ea commodi consequatur Quis autem vel eum iure nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia”
Brendon Mann
Director, Epic Hair Designs
"Boardroom is growing. Meeting inevitable growth challenges in today’s world means an advanced technological solution capable of simplifying the complex. Zenoti does just that. It’s designed for enterprise-level salons like ours, so we know we’ve found the technology partner we need as we continue to grow."
Bruce Schultz
CEO, Boardroom Styling Lounge
"So we chose to go with Zenoti because of the features that it has. The elevated guest experience that I find that our clients are loving is the ability with the mobile app to book appointments online 24/7. It was wonderful with Zenoti being able to get a branded Katrina's Skinworks app. The fact that it's completely integrated with the system has just made my life and the life of our clients so much easier."
Katrina Gilligan
Owner, Katrinas Skin Works
"Opening a new business can be scary but the support of the Zenoti team has been significant in launching our med spa. Online instant support assists with any immediate inquiries I may have along with [a dedicated] Senior Customer Success Manager meeting with me to discuss any features or additional questions I may have, which ensures the workflow our our office remains consistent and steady."
Ashley Bajorek
Owner, Élan Med Spa
"This is a really convenient booking platform. It's equipped with so many features. The 24 hour support team is so helpful and always provides some type of solution/answer to help guide me in understanding how to get the most out of Zenoti and help our business grow."
Lyndsey Ancheta
Owner, Cinta Aveda Institute
"ezConnect relieved the technological burden by integrating a patchwork of systems that we had put together. It enabled our team members to engage with our patients more proactively and communicate with them in real-time, increasing the connection rate, guest satisfaction, and show rates."
James Raysbrook
COO, Sono Bello
"ezPulse has given us the ability to see how our teams are performing in live time and to compare to previous periods of time. Having the information right at our fingertips rather than running reports has allowed us to make decisions quickly and therefore has improved our business. It’s how an integral part of our team monitoring and performance- staff love it too! The app is continually being improved upon our feedback so it’s only getting better!"
Teresa Malik
Director, Lovoir Beauty
"Seeing those additional overnight bookings is huge for us. It's being able to cast a wider net for our clients and fill that schedule as quickly as possible.If you want to be more present and up your customer service, SmartBot's a great way to do it."
Bridget Adamson
Training & Development Manager, Shobha Salon
"We love ezConnect’s robust texting capability and access to guests’ full conversation history. It’s beenvery valuable in managing cancellations and no-shows, and the automated responses outside of business hours have been a great touch point for our guests."
Nicole Acosta
Technology Specialist, VIO Med Spa
Solve all your needs with a single software solution
Here are a few ways our technology platform helps today's top-performing beauty and wellness brands.
Frequently Asked Questions
How to use reporting analytics for a salon/spa business?
Salons generate a lot of data on a daily basis. It is one thing to create reports from the data, but deciphering the underlying message is a different process altogether. By deploying advanced data analytics, salons can focus on every detail of their business operations: guest preferences, inventory movement, daily revenue, staff performance, and more. Analytics reports serve as an advisory committee of sorts, highlighting areas for improvement and those in need of attention. They help improve processes, leading to better business performance.
How does salon analytics help grow your business?
Salons generate a lot of data on a daily basis. It is one thing to create reports from the data, but deciphering the underlying message is a different process altogether. By deploying advanced data analytics, salons can focus on every detail of their business operations: guest preferences, inventory movement, daily revenue, staff performance, and more. Analytics reports serve as an advisory committee of sorts, highlighting areas for improvement and those in need of attention. They help improve processes, leading to better business performance.
Why is reporting analytics so important for a salon/spa business?
Reporting analytics help modern-day businesses perform optimally. In an increasingly competitive market, every salon/spa business should have data to make informed decisions. Reporting analytics can be run on almost any function in a salon/spa business to better understand customer preferences for products and services, market trends, and pricing structures. By analyzing the constant stream of data, businesses can align with customer and market expectations.
What is reporting analytics?
The process of organizing and summarizing business data to monitor the performance of your organization and highlight areas for improvement. It differs from the basic reporting function, which consists of presenting the data as is. Analytics helps you examine the data to unearth additional insights and often answers any questions raised by basic reporting. In other words, analytics brings clarity to what is happening, whether it’s working, and what can be done to make it more effective. It’s no wonder that salons and spas are deploying analytics to improve operational metrics and increase revenue and sales.
