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BlogHow do nail salons pay their employees? Your comprehensive guide on compensation and benefitsFor any nail salon business to thrive, being able to hire and keep top talent is key. Not surprisingly, pay plays a big role in recruiting and retaining talent. It directly affects employee satisfaction, with staff retention having measurable bearings on both revenue and client loyalty. While keeping up with the competition in the beauty business may be challenging, giving fair compensation to your manicurists and pedicurists need not be.
In this post, we give you the lowdown on the most common questions:
So, whether you're a beauty entrepreneur thinking of opening a nail salon or a self-employed nail technician researching salary prospects, this guide offers insights into how nail salons pay their employees.
Across the industry, nail salons use various compensation models. These range from hourly pay to booth rentals. Over time, these compensation models evolved to meet the changing needs of the industry. While hourly pay might work for full-time employees, booth rentals are sometimes the solution for self-employed nail technicians. Thus, having a good understanding of these models is crucial for both salon owners and nail technicians. Let’s explore these models in detail.
The simplest of the compensation models is the hourly wage system. In this model, nail technicians get a fixed wage for each hour they work. The model provides a stable income for nail technicians and easy payroll management for salon owners. Earnings are calculated based on clock-in and clock-out times for nail techs. The process can be automated using salon management software.
As of 2024, a licensed nail technician may earn around USD 25 per hour in a city like New York. However, this rate varies based on factors such as geography, skill, experience, and the salon’s compensation policies.
The second most popular compensation model is commission-based pay. In this model, technicians earn a percentage of the revenue. Over the years, this model has helped increase both the revenue of the store and the compensation received by individual technicians. Another name for this model is profit-sharing, with revenue distributed equitably among stakeholders. The split of revenue between the business owner and technicians stems from factors like experience, skills, and salon location. One way to grow both the nail salon’s revenue and the technician’s compensation is to deploy smart marketing using nail salon management software.
Tips play a significant role in a nail technician's income. Typically ranging from 15 to 25% of the service total, tips are seen as a way customers show appreciation for great service. Tips go directly to nail technicians, thus boosting their compensation. While there are no fixed norms around tipping, it helps when clients keep the complexity and quality of service in mind to calculate tips. For instance, tipping for routine manicures may range between 15 and 20% but for complex tasks like nail art it may go up to 25 to 30%.
Allowing experienced nail technicians to rent space in established salons, booth rentals are a unique system. This model essentially turns technicians into their own bosses within the salon, with the income earned being another name for a self-employed nail technician’s salary. The model works on the concept of paying a fixed rent to the salon owner for use of space and common utilities. While this gives the nail technician more freedom, it comes with added responsibilities, with technicians having to manage their own clientele and supplies.
As the industry keeps evolving, some salons use a hybrid model that combines the above methods. A popular approach is to offer compensation as a combination of a base hourly wage plus commission. This provides employees with a guaranteed minimum income while incentivizing them to perform well and attract more clients. Some salons might also incorporate performance-based bonuses or tiered commission structures to further motivate their staff.
Each of the above compensation models comes with its own advantages and challenges for both salon owners and nail technicians. When considering how nail salons pay their employees, several factors such as the salon's size, location, clientele, and business goals also come into play.
Now that we’ve got the hang of compensation methods, let’s focus on laws related to labor and other statutory compliances. Legal considerations and compliance with labor laws are significant for both the business and the nail tech. Let’s explore key legal considerations for salon owners to keep in mind.
To truly understand how nail salons pay their employees, go beyond compensation models and legal considerations to see factors that influence pay and benefits. Knowledge of the following factors helps salon owners manage payroll effectively and set realistic expectations for earnings.
Related: Are nail salons profitable? Explore the secrets to success
Now that we’ve understood the factors that impact how nail salons pay their employees, you might ask, “How do I ensure best practices and fair compensation?” We’ll look at that next.
A key aspect of fair compensation is transparency. This should include clear communication about well-defined employment terms, rules, and compensation bases. This step is crucial for building trust between employer and employee.
Nowadays, most nail salons use a hybrid pay structure consisting of base pay and performance-linked incentives. This methodology works well as the base pay guarantees fair wages, with performance-based incentives keeping employees motivated to do well. Moreover, as nail technicians gain additional skills and experience, they help boost client loyalty, and their compensation should reflect their increased contribution to the business. This is best understood and captured through performance reviews and merit-based raises.
The answer is straightforward: Start by implementing employee management software that is robust. While the market has many offerings, Zenoti offers payroll and analytics features that simplify nail salon management. The cloud-based platform is a boon for nail salons with multi-store operations and employees who work shifts across two or more locations.
Zenoti's payroll reports provide for accurate log-in and log-out time capture and service history. Computing tips and commissions is a breeze, with employees choosing weekly or monthly payouts. Through myZen, the employee-facing mobile app from Zenoti, staff can own their performance by understanding client ratings, frequency of client visits, repeated client visits, and more. Employees can even provide better service as the system displays the purchase history for every client, helping staff personalize and upsell on every visit.
For business owners, Zenoti creates customized reports on employee performance, revenue per employee, high-performing team members, and those in need of coaching. The system supports a focus on core business activities for owners and client services for employees.
The compensation models, legal considerations, and factors influencing pay all play important roles in running a nail salon business. With a deep understanding of these factors and fair compensation practices, nail salon owners can create a positive work environment and attract and retain skilled professionals.
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