Do it all with the AI powered internet phone
The internet phone integrated into HyperConnect uses all the capabilities of our powerful AI engine to completely transform how your front desk works. Never miss a call again. And when you answer a call, have all the details of the customer appear instantly on your screen, to let you make every conversation deeply personalized and make every customer feel really special. But that’s not all – HyperConnect also transcribes every single call, and analyzes each to rate how well it went, and suggests how it could have gone better.
There are three key aspects to how HyperConnect works.
Stay in the Flow
With the Flow mode in HyperConnect, you see every single thing every customer does - every booking she makes, every appointment she reschedules, every feedback or referral she gives – on one screen, as it is happening. And you respond immediately, by phone, text, or mail, whichever way she prefers. Answer every call on the first ring and answer every query instantly.
Focus on personalizing
The instant you click on a customer, or she calls you, the Focus mode in HyperConnect automatically brings up all her details. And because AI is working seamlessly in the background, you get more than just her booking and service history. AI shows you all that you need to make her feel you really know and value her – like her birthday, favorite provider, a small experience that really delighted her So every call is personalized in a way that just wasn’t possible before.
Continuously Fine-tune your responses
The AI behind HyperConnect enables the kind of specific, one-on-one coaching you always wished you could do. You can review the transcripts of every call your front desk person received, and walk her through the suggestions that the AI engine offers on how it could have been handled better. So that there is constant improvement in how you engage with your customers.
More than a feature, a game changer
HyperConnect with its powerful AI capability completely redefines the level of customer service you can offer – making it instant, deeply personalized and capable of handling any query or request. Making every customer feel like the center of your universe, making her feel loved and cherished. Making her fall in love with your brand.
Ask for a demo today – you really can’t imagine what this piece of techno-magic can do till you see it in action
