Rush Triumphs Over Lockdown With Client-Focused Zenoti Digital Solutions

Zenoti, the leading business management platform for spas, salons, and med-spas, is partnering with RUSH Hair & Beauty Salons to provide advanced salon management solutions. RUSH Hair & Beauty is one of the largest salon brands in the United Kingdom, operating more than 90 salons, with a network of company and franchise-owned locations.

During their closure as a part of the UK’s COVID-19 lockdown earlier this year, the RUSH management team began an ambitious plan to completely overhaul the client-side experience, creating a new and improved RUSH. With safety as their utmost priority upon relaunch, the RUSH team researched the best salon updates to protect clients and team members while retaining a welcoming experience and excellent results. Their search ended when seeing the robust, client-focused benefits of Zenoti’s all-in-one digital solution.

With Zenoti, RUSH management can access key reporting across all locations – company and franchise-owned – on one platform. Seamless integration of accounting and other internal systems, fully supported by Zenoti, allows RUSH management to compare service and product revenue by locations, flagging areas of success and improvement.

Zenoti’s marketing automation solutions allow RUSH management to create relevant, client-first brand messages while maintaining flexibility by location. RUSH can drive business performance by delivering the right message to the right customer at the right moment through Zenoti Smart Marketing. These messages can be catered to individual locations, heightening the relevancy of special promotions and improving results.

Through a seamless integration with Shopify, Zenoti can support RUSH’s eCommerce rollout while allowing for consolidated data across locations, improving inventory management, sales, and reporting. Gift cards were also launched, allowing clients to gift a RUSH experience for the first time with just a few clicks. Knowing many clients cannot be with loved ones and extended family right now, RUSH digital gift cards, powered by Zenoti, offer a safer gifting solution.

RUSH’s client experience overhaul culminates in a customer app and the addition of a RUSH Rewards programme, both launching soon. The new client-first mobile experience will offer the ability to book, reschedule, add or remove services, and manage their loyalty points within their RUSH Rewards account, all through an elegant and easy-to-use interface.

“RUSH is thrilled to utilize an all-in-one digital solution that helps us scale without compromising on the high-quality brand image we worked so hard to build. Zenoti provides us the solutions we need to unify our operations and make it simple to maintain brand uniformity. With Zenoti, we’re offering new and easy-to-use technology to customers – all while ensuring a safe and excellent experience,” says RUSH Chairman, Andy Phouli.

For more information concerning the partnership between Zenoti and RUSH, please contact press@zenoti.com.

About ZENOTI

Zenoti provides an all-in-one, cloud-based software solution for the spa, salon and med spa industry. The Zenoti platform is engineered for reliability and scale, harnessing the power of enterprise-level technology for businesses of all sizes.

Zenoti powers thousands of spas and salons in more than 50 countries. Zenoti allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending.

To learn more about Zenoti, visit https://www.zenoti.com or follow us on Twitter, Facebook, Instagram, and LinkedIn for the latest news and updates.