How Zenoti is helping Australian Skin Institute increase sales and reduce marketing costs
A sister company to Brazilian Beauty, Australian Skin Institute is a community of beauty and pharmaceutical experts who are passionate about skin care. They needed a technology that could help them grow as a business and chose Zenoti in order to have access to enterprise level technology and tools to better reach their customers.
Problem
Multi store operations, Marketing improvements,
Solution
Customized Solution, reports, Improved marketing using analytics
Products
Zenoti Pay
Zenoti Smart Marketing
Zenoti Go
Location
Industry
Sub-type
I'm Francesca Webster, and I'm the CEO and founder of the Australian Skin Institute, ASI was created in 2011 and we wanted to create like an awesome skincare brand. So what we did is we spoke to our team members and our customers, and we looked internally. We sent out a survey and we said, if you could have the most amazing skincare, what would it look like? What would the ingredients be? What would the attributes be?
And based on all of that information that we've got back from our customers, we created asi, which is a fresh, preservative free pharmaceutical that's Australian made and owned, and it's the best skincare ever at asi. We partnered with Zenoti because we have lots of stockists, especially smaller stockists and more beauty operators contacting us wanting to be a stockist, but they don't really have access to great technology.
So the partnership with Zenoti and asi will give these smaller businesses access to enterprise level technology and the features of Zenoti mean that any small operator or side hustler out there can literally operate their business when they're out and about from their iPhone and have full functionality and access to the best beauty software in the world. I see the future of the beauty industry in Australia being a bit like an Uber model.
We're going to have a lot of smaller operators, you know, we've got a lot of side hustles going on at the moment, and I think with our years and years of experience, I see all position in the market as being a brand that can help those smaller operators reach their full potential and take them on a journey. I've been in this for a long time. I've walked that path. I've stepped in their shoes and it's now time to hand that back and pay it forward.
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