Zenoti boosts DermaTouch RN's efficiency and patient booking experience

We've been in business about eighteen years.

We were founded by a registered nurse that wanted to bring MedSpa treatments to, kind of the community that we serve. We now have about twenty five employees, and we've got a location in Houston and in San Antonio.

One of the big reasons we moved with Synodie was the opportunity to do online booking and allow that customer to self serve. And we find the results are amazing. Like, we can see what time people would book at, and we see probably fifty percent of our appointments being scheduled during the day, but then there's another fifty percent that are happening when we're closed. And, you know, for us, that's those are we know we're not missing revenue opportunities because somebody's answering the phone or can't get, you know, something done. Right around, like, forty percent of our, business is booked online at this point.

So then I think the second point is just having insights into our business. Zenoti gives us kind of all the data we need, very, very easily accessible, and we find that to be great. But I think the KPI reports, the very, very simple KPIs, but being able to understand, like, you know, who's getting new patients, who's not, are we hitting our clinic objectives, those are super important.

For us, we're super focused on the skin care services and continue to be able to grow that. Right? So being able to focus on clients that are only doing injectables with us and, you know, give them offers related to skin care services, has Zenoti has been a major help for us. And just quickly, quickly, you're gonna be able to pull this together and automate it.

Obviously, you can't help but get excited about the AI.

You know, potential that's out there. It exists in every software platform.

But to know that Zenoti is kind of committed to, they move quickly in implementing that into their software, has been, is is reassuring to us that we've got the right software provider.