Zenoti streamlines Gene Juarez's multi-location ops and guest experience

Jean Juarez has been around for fifty two years now. I think our clients love us because we continue to raise the bar for what our services should look like. We keep up with trends. We, provide a best in class experience, and we we love our guests, so they love us back. I've been as a Noti user since, I think, twenty eighteen. I'm in my second company, and I can't imagine using another product.

Zenoti's continuous innovation has really impacted our brand's ability to continue to innovate. So from the customer app to the stylist app to, just new features and and tips and tricks that you all publish has really made it easy for us to to find new ways to talk about our business and and support our artists in keeping their books full.

Our service providers love the ability to see their schedule, to make adjustments to their client books right from the app to add products. Zenoti Go has been a real game changer for us. And, you know, if the front desk is is busy, then the service providers can just help the guests or really the guests can help themselves, pay and get out there.

The membership tool within Xonotic makes it very easy to both manage our memberships as well as to change them over time as as our customer dictates.

We use the analytics portal a lot to really dive deep into our business and what's going on, customizing KPIs for ourselves, for our artists.

Zenoti makes that all so easy. I'm usually checking sales at the end of the night. It's a sick habit that that Zenoti makes really easy for me to just see, okay, what happened today? And, you know, what did the books look like tomorrow? It's just incredibly plug and play.

So Nodie is incredibly helpful for scaling and and growth.

Turning on a new location is as easy as calling your customer experience manager.

It makes it really easy to kind of figure out who who's nearby, who can we look to for referrals, who can we cross market to.

Customer segmentation is key for sure in in just growth and and identifying how how we can continue to innovate.