Irwan Team chooses Zenoti for better experience & strategic marketing
With 13 salons and one academy, premium Indonesian salon brand Irwan Team Hair Design needed to consolidate all their systems in one place. They used Zenoti’s all-in-one software to streamline their business operations and delight their salon team!
Problem
Separate system for booking and POS, staff schedule visibility
Solution
Using Zenoti became a 1 stop solution and allowed for seamless operations, including inventory management and strategy planning
Products
Zenoti Mobile App
Zenoti Analytics
Smart Marketing
Inventory Management
Location
Industry
Sub-type
Hi, my name is Myra Sagitawaty. I'm the managing director of Irwan Team Hair Design. Irwan team hari design is a salon in jakarta, Indonesia. And also we have 13 salon and one Irwan team Academy in Jakarta.
Before we work with the Zenoti system, we have a separate system for schedule and also the process. So with the daily operation in Zenoti, we can make the very easy online booking reservation to our guests.
So the client can easily book through the mobile app and at the same time, our staff in the front desk also can see the reservation right away. So it really helps our business to grow better. We can create and send reminders to and confirm appointment to our clients, reducing the likelihood of no shows.
Our staff is very happy about the Zenoti. With the system before we use the Zenoti mobile, our staff cannot easily check their schedule. They have to check it manually. And they can prepare better for the clients before they come. The inventory system help us very fast to give us the insight and also the forecast if we want to grow the business more.
I can manage better for all staff in all our branch. Zenoti analytics is helping me to grow because I can check the data, the business and also it makes us know what kind of strategy we want to take for another step in the future. Yeah, we really looking forward to open other salon and we want to use Zenoti system.
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