Problem

Solution

Products
Location
United States
Industry
Salon
Sub-type
Barbershop

I think what separates us is really our commitment to the customer, and I know that's something consistent. But also being a teaching organization and bringing up barbers and really redefining what it means to be a barber and making it a career, not just a job for our employees. Just really committed to offering opportunities for young men and women who are interested in the barbering career and just showing them what that looks like and, you know, the opportunities that are there, whether through our organization or not.

Zenoti's biggest impact on the brand, I think, has been bringing everything collectively into one spot. The data, for our our shop managers to have the ability to, see what the metrics on, you know, where their staff is, where they're trying to go, reaching their goals. You know, we have personal professional goals and, how that ties into the day to day at the workplace. What Zenoti offers in, client interface, data reporting, analytics, all those things is really what we've come to need at this point and and even more so going forward where we where we'd like to go. You know, we'd like to grow more centers, potentially more barber schools and academies. So, yes, and OD has given us the opportunity to do things that before just weren't possible.

Zenoti supports the customer in multiple ways, I would say. I think, the family booking, great feature for us. We are very big on multi generational. We have grandfather, father, and son that come in. Being able to book appointments and different accounts and profiles for each person. There's plenty of others, I think. Payment links, being able to prepay before they come into the shop, and really just, you know, variety of things that it offers for the customer.

The biggest thing Zenoti provides the barber is the one stop shop with Zenoti Mobile and being able to see, obviously, their sales, their commissions, and just that transparency from the company to the employee and then being able to see where they stand day to day, week to week, pay period to pay period. So I think that's the greatest feature for the barber if I could speak for them.

The biggest thing growth means to us is more and more opportunity for our employees. And, you know, what that looks like, we don't always know. Right? There's always moving parts. And, you know, even for some of us in upper management, we didn't foresee being where we are now. Zenoti's, we believe and we know is gonna give us the ability to get to even further levels. Things that are in the vision of the company and and our mission statement, I think it'll open up roads and paths for people that we weren't possible before.

Zenoti success stories, straight from the source

Massage Heights anticipates doubling our size in the next several years, and it's really important for us to have a software platform that is scalable. Zenoti offers the most robust software to meet our growth needs. That's why we chose Zenoti over other vendors, and we've achieved a 58% growth in online bookings over a period of six months.

Shane Evans
Founder & President

Zenoti was a clear winner from a technology perspective. Previously, we had to do everything manually from a booking standpoint, and of course, it directly impacted our ability to fill those books and be efficient in the number of appointments that we could take in a given day. And now, just like that, the software can figure that out for us.

Jyoti Lynch
CIO

The process with Zenoti has been very successful, and it was a seamless implementation. Zenoti has helped Massage Green Spa achieve new efficiencies and marketing capabilities for our franchisees and guests. Since our time with Zenoti, they have continued to provide product enhancements and new features to help our overall operations.

Carlos Guzman
President & COO