Problem

Solution

Products
Location
United States
Industry
Medspa
Sub-type
Botox/Filler

What makes Nourish special is I think what I brought to, the idea of a medical clinic.

So my idea was to really embrace an integrative type of approach to solving patient's problems.

We have tried over the years so many times to start membership programs, and just were never really able to get it off the ground until we started using Zenoti.

It's just so much easier for them, to engage with the platform, for us to track the members, for us to actually offer more services to members, it's a total game changer and being able to actually make them feel special. Because before it was hard to really track them, know them, and grow the program around what they want.

The forms are really interactive, very easy. We are able to use the iPads. We can sign off very easily. So that has become added tons of efficiency.

And also, Zenoti recently added a multi sign off. So that has been amazing for me to be able to oversee what everyone's doing and also just, that provides a lot of checks and balances for me, in the clinic. So it's been great. It's been so nice to have the pictures to be able to show the patient.

It's so much easier to find them and have them be able to see the patient side by side. We are able to upload to a previous visit, which is nice. Before we had a different system for photos and we would have to have two different computers to show the pictures or print them and and that was very The transparency of the reporting is a game changer. Just that I can see everything that I need to see, which that makes it so much easier.

I know what's going on in the in in the business all the time. The custom reports to sign off is is phenomenal.

You can't really grow unless you have stability in your staffing and you have stability in your processes, which Zenoti has been giving us a lot of more stability in our processes, in our operations. I've learned a lot from Zenoti too, just how to get organized, how to plan for growth that it can be very messy if you just press the gas and you don't really have a map. And you need to stay involved with, your success manager to keep learning and growing and not be afraid to change and not be unwilling to, improve with, you know, the new developments.

Zenoti success stories, straight from the source

Massage Heights anticipates doubling our size in the next several years, and it's really important for us to have a software platform that is scalable. Zenoti offers the most robust software to meet our growth needs. That's why we chose Zenoti over other vendors, and we've achieved a 58% growth in online bookings over a period of six months.

Shane Evans
Founder & President

Zenoti was a clear winner from a technology perspective. Previously, we had to do everything manually from a booking standpoint, and of course, it directly impacted our ability to fill those books and be efficient in the number of appointments that we could take in a given day. And now, just like that, the software can figure that out for us.

Jyoti Lynch
CIO

The process with Zenoti has been very successful, and it was a seamless implementation. Zenoti has helped Massage Green Spa achieve new efficiencies and marketing capabilities for our franchisees and guests. Since our time with Zenoti, they have continued to provide product enhancements and new features to help our overall operations.

Carlos Guzman
President & COO