OrangeTwist uses Zenoti data insights for more profitable operations

Orange twist is your treatment shop for body, face, and skin. We have twelve locations. The majority are in Southern California.

I would say the The thing that I use it most for is the data because that's my role as the financial ops. Right? I'm compiling stats and financial analysis, and so is my team. So the sales accrual report has been a big win for us. It's the one that I really kind of the backbone of how we we look at the business. And the trends.

Our membership model is really really critical. It's been a huge pivotal point for our business. We launched it a couple years ago, and our beauty bank the capabilities to have that within Zenode and the data points we can extract from how our members are behaving and spending within, you know, our business.

And, and I know there's some more enhancements coming for the membership that'll be really helpful for us to continue to grow and expand that. And when you think of the other out there for tools. There really isn't anyone that compares to Synuity with the scalability and the size.

Sonoti offers not only good data analytics an insight into the performance of the business, but also there's great functionality in our website, how we connect to our clients, with the online chatbot, mobile booking, and soon we'll be releasing the mobile app built through Zenodi. So with with the age of technology. It's so important that you have those touch points with your clients and be are just really accessible to them. And also having the business insights to to make data backed decisions.

It's an area of focus for us to really understand the employee journey as well. As we think about the client journey and their experience on the the forefront but the employee journey is just as critical. The iPad functionality has been really helpful.

They're really excited about the new charting that has come out and the photo management tool, which we're planning to adopt.

So we do have some great growth planned that, that we're all really excited about. And Sonodie's our partner, and we'll be right there alongside us. I enjoy that Sunode does take customer feedback seriously, and they really do, you know, build out the roadmap and our transparent what's coming down the pipeline.

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