Sheared Barbershop uses Zenoti for insights, retention & marketing

My name is Drayvon Anderson, and I'm one of the co founders of, Shear, the barbershop.

We are able to use Zenoti with a lot of reporting that Zenoti has, where you can look at the retention. You can look at how many clients. It shows you the numbers. It shows you the percentage.

You can look at the KPI, the key metrics. You can you can see how your business is performing and, you know, your your your staff can't really argue with the truth. Right? Can't really argue with the numbers.

Having that back and forth, not not just transactional, not just promotional, but also one to one conversations through a text message platform that also gives transactional and marketing so that you don't have a thousand phone numbers and it's assigned to you is something I cannot live without and will not live without.

The tip feature is something that they really truly use. These new generation of barbers, they're so in tune, I guess the word is, with their time and the time that they spend and what their day is gonna look like. You know, almost all of our barbers are looking at their schedule the night before. They wanna know who hair they're cutting, who's coming in, what type of services are they doing, and it gets them ready for the day.

I think growth is, utilizing notes in Zenoti and utilizing all the metrics inside of Zenoti, like birthdays in order to really dial in on exactly all the data of our customers so that we can utilize it in marketing. I think employee retention would be, like, a main, thing that we need to focus on. And I think Zenoti can help with that with the software. I really appreciate Zenoti for having such a high standard, because we did come from from other companies that, you know, they would crash and things would happen. I think that also leads to people leaving because they're like, well, you don't know what you're doing if you're partnering with people who don't know what they're doing. So I think not leaving Zenoti is the answer, truly, because I've been in this industry for a while. And I can tell you that this software supports us like none other.