Sky Salon uses Zenoti to streamline ops for seamless guest experience

My name is Penny Jaskolka. I'm the COO of Sky Salon in Strongsville, Ohio. And my main focus is, HR technology, and operations. My husband opened Sky's Lawn twenty two years ago. So, it's been a together journey, but he's really behind the chair and I'm behind the books.

For me, when we picked Zenoti, it, solved some of the pain points that we had. So it had, you know, intuitive beautiful online booking. It had soft check-in, soft check out, twenty four seven support. I would say Zenoti impacted the business the most because we were able to consolidate some of the apps and other, softwares that we were using down into just Zenoti. If they can support such big franchises and multi locations globally then certainly they can help our single salon, twenty one hundred square feet in Ohio.

Well, I'm a data nerd, so one feature I could not live without in Zenoti is their reporting. Phenomenal reporting. So they offer like custom analytics, so I'll, have a custom report just for our salon with just what's important to us. So I have a couple of those which I rely heavily on.

My team could not live without EZ Pulse, which is the app that lets them track their, you know, week, monthly, daily, totals and then against, their teammates, their peers. So they love that.

Growth means to us that we're not gonna be stale, that we're constantly being fresh. And I know that that's important to Zanotti as well. It's one of the reasons that we picked them as our, salon software.