AI Workforce
AI Receptionist
Turn missed calls into revenue with AI.
Every missed call is leaked revenue. AI Receptionist handles every call your front desk misses — booking, cancelling, and rescheduling guests automatically — then confirms appointments before they become no-shows.
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Meet AI Receptionist
Book more. Upsell more. No-show less.
Your AI receptionist works 24/7, converting 1 in 3 missed calls into appointments with 25% of those as upsells, and proactively confirming appointments.
Convert
Every missed call, answered and booked
AI Receptionist catches every call your front desk misses and completes the booking end-to-end — no voicemail, no lost guest.
- Missed-call and after-hours coverage — Answers calls during rush hour, lunch, evenings, weekends, and public holidays
- Graceful human handover — Transfers to a human instantly when a guest requests it or the situation calls for it
Book & Upsell
Every booking complete — and worth more
AI Receptionist books every service and upsells on every call — automatically, every time.
- Full booking flow — Books single or multiple services, while considering provider preferences and schedules
- Upsells add-ons — Suggests complementary services and active offers on every call answered, without fail
Confirm & Recover
Confirm appointments and reduce no-shows
AI Receptionist calls every unconfirmed guest automatically, surfaces cancellations early, and enforces fees — without any staff involvement.
- Confirmation calls — Automatically call a list of guests at a specified number of hours before the appointment, or manually select the guests you want AI to call
- Cancellation-to-reschedule conversion — When a guest calls to cancel, AI Receptionist offers a live reschedule first
Measure
See what AI handled — and what it recovered
Full visibility into calls answered, bookings generated, and confirmation outcomes — all attributed to AI Receptionist in Zenoti.
- AI Performance dashboard — Track revenue booked, calls handled, number of appointments managed, handover rate and much more — per location
- Call recordings and transcripts — Every call automatically recorded with summaries accessible from the AIR dashboard
Why AI Receptionist
Plug the revenue leak at your front desk.
From the first missed call to the last unconfirmed appointment, AI Receptionist makes sure no revenue slips through.
Answer every call your front desk can't
30–35% of calls go unanswered — each one is a booking that didn't happen. AI Receptionist catches every missed call and completes the booking, turning them into confirmed appointments.
Upsell on every booking, not just when someone remembers
A busy front desk skips the add-on. AI Receptionist doesn't. Every inbound booking includes the right services and relevant promotions — consistently, on every call, regardless of how busy the day gets.
Confirm before the no-show, not after
No-shows cost you the slot entirely. AI Receptionist calls every unconfirmed guest automatically, on schedule, so cancellations surface early enough to backfill and your team arrives to a confirmed book.
Convert cancellations to reschedules
When a guest calls to cancel, AI Receptionist offers a reschedule first — checking live availability and booking the new slot in the same call. Cancellation fees are enforced automatically, no staff discretion needed.
Real results from real businesses
“We're excited about the AI Receptionist potential to streamline guest interactions and reduce front desk workload. It's a great addition to HyperConnect, which our teams already love using. Testing it gives us a chance to explore how automation can improve booking efficiency and elevate the client experience.”
Macee Martinez
Operations Systems Specialist, Skin Laundry
FAQ
Frequently asked questions
Everything you need to know about AI Receptionist.
You forward calls from your current phone provider to a Zenoti-provisioned AIR number — no migration required. Start with missed-call and after-hours forwarding. Zenoti supports everything from the moment the call reaches the AIR number.
Stop the leaks.
Start the growth.
See how Zenoti can transform your business, book a personalized demo today.
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