AI - Your Competitive Advantage
The Zenoti Difference - Built for You.
Support You Can Count On.
Why Switch? Real Results, Real Impact.
Get Product DemoWhat if you could onboard new staff in a fraction of the time and get instant business insights without spreadsheets? At this year’s Innergize conference, Zenoti product experts Sunayana Reddy and Michael Simonelli revealed how Zeenie – the AI-powered assistant built for salons and spas – is making this possible. Here are 10 ways to put Zeenie to work, with a handy infographic.
Gita Mani
AI assistants promise a lot—but what do they actually deliver for salon and spa owners? Let's get specific.
Zeenie, the AI-powered assistant from Zenoti, works to lighten your load, empower your staff, and help you make smarter business decisions. With Zeenie around, it’s like having an extra team member who's quick with answers.
Already use Zenoti? Zeenie is built in to help you tame the daily chaos.
This post distills essential intel from an Innergize session by Zenoti experts Sunayana Reddy (senior product marketing manager) and Michael Simonelli (training manager) on ways for salons and spas to make the most of Zeenie.
That's the snapshot – there's more magic in the details. Let's explore how Zeenie can transform your day-to-day.
Instead of digging through manuals or calling tech support, just ask Zeenie. Need to know how to process a refund or update a client profile? Type your question the way you would say it and get an answer right away.
When a client calls requesting an old invoice, your front desk can ask Zeenie to pull it up without leaving the appointment book. All it takes is a single query in natural language. Faster service, less screen hopping, and way more professional interactions all around.
Training new hires usually means hours of shadowing and explaining the same processes over and over. Zeenie offers step-by-step instructions tailored to your business, so new team members can get up to speed faster. They can find information independently, freeing up managers to focus on more strategic coaching.
Every business has its own terminology, and Zeenie can learn yours. Want to call clients "patients" or stylists "hair artists"? Just have Zeenie adapt to your brand's vocabulary, so responses feel natural and true to your business.
Upload your internal documents – think leave policies, expense guidelines, or SOPs – and Zeenie can answer questions based on them. No more hunting through shared drives or asking the same questions over and over. Everyone gets the same accurate info, instantly.
Want to see this month's collections by payment type? How about sales figures with and without tax? Just ask Zeenie. You'll get a quick summary with a chart, so you can gauge progress without drowning in spreadsheets or waiting for someone to compile the data.
Susan Haise, president of Edgeless Beauty Group, explains how Zeenie helps managers show up to every conversation fully prepared.
Ask Zeenie to show you retention rates or rebooking percentages by provider, and you'll quickly see who's crushing it and who might need some extra support. It's an easy way to spot your MVPs and figure out what's working so you can replicate it across your team.
Your front desk can ask Zeenie, "Who’s a good prospect for a membership pitch today?" and get a list of top candidates based on their visit history. Zeenie even suggests how to bring it up, so your team feels confident turning conversations into sales without being pushy.
If you manage multiple locations, ask Zeenie to compare your top services across stores. You'll see what's working, which makes it easier to share winning strategies across locations and figure out where you might need to adjust your approach.
Need to respond to a review, draft a client email, or write campaign copy? Ask Zeenie to help. You'll get something polished and on-brand in seconds, so you can spend less time staring at your screen and more of it wowing guests.
Zeenie handles the tedious work so you can focus on what matters: creating exceptional client experiences. Want that extra teammate? Explore a salon and spa AI assistant for your business at zenoti.com/zeenie.
Written by
Gita Mani, Senior Content Specialist
