Zenoti
Elevate Your Online Booking Experience
Online Booking

Elevate Your Online Booking Experience

Make it easy for guests to book anytime—from your website, app, or chat. Zenoti’s online booking solutions help you deliver a seamless, branded, always-on experience that delights guests and drives revenue.

Always On. Always On Brand.

Zenoti Online Booking works across web, mobile, and chat to deliver a frictionless experience, 24/7. It mirrors your in-center feel with fully branded flows, lets guests self-serve across channels, and intelligently handles scheduling so every slot, provider, and preference is honored.

Retain Your Guests

24/7 Booking, Anywhere

Let guests book anytime via web, app, or SmartBot—branded to match your business.

Keep Revenue In-House

Smarter Scheduling

An intelligent engine follows your rules, skills, and provider preferences to match the right provider every time.

Reduce Churn

Personalized Guest Journeys

Boost rebookings with tailored suggestions based on visit history and loyalty.

Retain Your Guests

More Revenue, Less Effort

Drive upsells with packages, memberships, and prepaid options—built right into the booking flow.

How Zenoti Online Booking Works

Guests can book through your Zenoti Webstore, branded mobile app, or SmartBot chat—even via Reserve with Google, Facebook or Instagram. Every flow is consistent, intuitive, and connected to your core calendar.

01. Start Booking from Any Channel

Guests select their preferred location, provider, service, and time. Zenoti shows only valid time slots based on real-time availability, service logic, and resource requirements.

01. Start Booking from Any Channel

Guests can add multiple services, schedule group bookings, or redeem packages—all in a single session.

01. Start Booking from Any Channel

Guests receive instant confirmation, can prepay or leave a deposit, and reschedule or cancel online. The booking updates your system immediately.

01. Start Booking from Any Channel

Built for Simplicity. Optimized for Growth.

Your 24/7 digital front desk. Handles complex booking logic, service gaps, and provider preferences while maintaining a fully branded, seamless guest journey. Also supports gift cards, memberships, and packages.

01. Zenoti Webstore

Put your brand in your guest's pocket. Enables rebooking, loyalty tracking, mobile check-in, and in-app payments. Businesses using the app see up to 50% more bookings and 33% higher average value.

01. Zenoti Webstore

SmartBot is an AI Powered virtual assistance that helps guests' book via website or SMS, it answers guest questions and books appointments in real time—even after hours. It can even follow up on missed calls via text. Some businesses report SmartBot handles up to 30% of incoming calls, easing the load on your front desk.

01. Zenoti Webstore

All bookings, guest data, and loyalty info flow into a unified calendar and CRM. Multi-location? Zenoti shares availability and preferences across your network.

01. Zenoti Webstore

Built to Book. Designed to Delight.

24/7 Webstore

Mirror your brand online with a fully customizable booking experience

Mobile App Integration

Drive rebooking and engagement with a branded guest app

AI SmartBot Assistant

Never miss a booking—even outside business hours

Reserve with Google + Social

Capture new bookings from Search, Maps, Facebook, and Instagram

Group & Add-On Friendly

Let guests book for multiple people or add services on the fly

Prepayments, Deposits & Gift Cards

Collect payments, apply gift cards, and reduce no-shows

Unified Guest Experience

Ensure every interaction is connected, personal, and on-brand

John Teza

More customers are booking online, which means less time on the phone and more time for our team to focus on guests in the spa.

John Teza

CEO, Hand & Stone Massage and Facial Spa

Integration

Seamless Sync Across Every Channel

Zenoti booking tools connect directly with your POS, CRM, and scheduling modules. Whether the guest books on mobile, online, or via SmartBot, every detail syncs instantly into your system—no manual entry required.

Effortlessly Integrated for Maximum Impact

Ready to transform your guest experience and revenue with Zenoti’s online booking?

FAQ

Zenoti’s smart booking engine enforces your rules like service gaps, processing times, and provider preferences.

Yes. Guests can book for groups or add multiple services in one session, with flexible payment options.

Absolutely. Zenoti Webstore and Mobile App reflect your brand’s design, tone, and layout.

Yes. Use Reserve with Google, and Book Now buttons on Facebook and Instagram to capture demand.

Yes. Zenoti supports deposits, full payments, and gift card redemptions during booking.