Venere Salon boosts efficiency across three locations with Zenoti

We're part of the greater Toronto area. We are a prestige brand, essentially.

In our environment, we'd like a very relaxed environment. So, we want clients to come in feeling really, really comfortable and relaxed in the environment. Also, with our staff, we want them to be who they are.

The online booking features and the way it's set up has worked very efficiently for the clients. And more than that, it's allowed us to upsell services very, very seamlessly, which is easy. So that reminds the clients in a big way, and they book it. That increases sales for us, and it's working out really well.

Every staff member has their own app so they can manage their own schedules. So they can take a look at their schedules well in advance. If any modifications need to be made, they can make it. But they could also rebook their appointments straight from their apps. That's really a big, key feature for us that I think is working out exceptionally well.

From a payroll perspective, everything consolidates into one. It's just nice and easy.

With every software, you need to make sure that you know enough about it and you're utilizing the features that it has. The software is going to allow certain aspects of the business to be controlled and measured in a particular way in order for me to know what's going on in real time.

The referral program that we just recently implemented is starting to work out really, really well for us.