62 results

MedspaClient Retention

Salon owner benefitting from a strong booking flow

Salon booking flow optimization: How top operators are converting more guests in 2026

New guest visits declined across every vertical in 2025. Your booking flow is where you capture new guests or lose them. Here's what the data says smart operators are doing differently.

Cheryl ColeCheryl Cole

Beauty Budget Breakdown: How Americans Prioritize Self-Care

Beauty budget breakdown 2026: How clients prioritize their wellness spending — and what it means for your business

We surveyed 1,000 U.S. adults about beauty and wellness spending to reveal what clients prioritize, sacrifice, and how providers can adapt.

Cheryl ColeCheryl Cole

infographic-minimum-star-ratings-clients-accept-2026

Infographic: The review line | Minimum ratings clients will accept in 2026

For salon, spa, and medspa owners, your star rating isn't just a score. It's the first filter clients use before they ever consider booking with you.

Cheryl ColeCheryl Cole

Infographic: What actually makes a great salon or spa experience in 2026, ranked by real customers

Infographic: What actually makes a great salon or spa experience in 2026, ranked by real customers

Want to improve your salon or spa customer experience? Uncover data-driven insights from real clients and see what truly drives loyalty in our infographic.

Cheryl ColeCheryl Cole

Message templates that work: 2-Way SMS for salons, spas, and medspas at every stage of the client journey 

Message templates that work: 2-Way SMS for salons, spas, and medspas at every stage of the client journey 

Discover proven 2-way SMS templates for salons, spas, and medspas. Improve client experience, reduce no-shows, and automate communication using modern messaging tools.

Michelle Dakota BeckMichelle Dakota Beck

How gift cards can fuel post-holiday growth for salons, spas, medspas, barbershops, and fitness studios 

How gift cards can fuel post-holiday growth for salons, spas, medspas, barbershops, and fitness studios 

Maximize revenue and nurture new customers with our cross-industry playbook. Learn practical strategies to create boost retention and gift card redemptions after the holiday rush.

Grace TrumpfellerGrace Trumpfeller

How to leverage medspa gift card sales as a high-ROI marketing channel in 2026

How to leverage medspa gift card sales as a high-ROI marketing channel in 2026

Learn how to convert medspa gift card users into long-term clients with CRM marketing, memberships, BNPL, and treatment plans to boost year-round revenue.

Danielle PietersenDanielle Pietersen

The hidden reason your salon or spa isn’t fully booked (and the data that proves it)

The hidden reason your salon or spa isn’t fully booked (and the data that proves it)

Struggling with slow days? Explore the surprising data behind missed bookings and how smarter guest experiences keep your salon or spa fully booked.

Alyssa VenereAlyssa Venere

December marketing guide for medspas: Key dates and creative ideas

December marketing guide for medspas: Key dates and creative ideas

Make December your most impactful month yet with medspa marketing ideas that celebrate glow, gratitude, and renewal.

Emily HolzerEmily Holzer

Top 10 personalized experience strategies for spas and medspas in 2026

Top 10 personalized experience strategies for spas and medspas in 2026

Want to boost client satisfaction and your bottom line? Here are our top strategies and tips for personalizing spa and medspa appointments.

Rosie GreavesRosie Greaves

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