Related Categories
Recent in Client Experience
How to convert spa gift card users into members: Turning relaxation into recurring revenue
Gift cards bring new guests, but it’s thoughtful follow-up and seamless booking experiences that transforms them into valued members. Find out more in our guide.
The hidden reason your salon or spa isn’t fully booked (and the data that proves it)
Struggling with slow days? Explore the surprising data behind missed bookings and how smarter guest experiences keep your salon or spa fully booked.
Top 10 personalized experience strategies for spas and medspas in 2026
Want to boost client satisfaction and your bottom line? Here are our top strategies and tips for personalizing spa and medspa appointments.
QUIZ: How Gen Z–ready is your salon or spa?
Is your salon or spa welcoming to Gen Z? Take our free quiz using the latest survey data to determine if your business is Gen Z-ready.
The personalization playbook: How salons, spas, and medspas can maximize lifetime value through customized experiences
What if your business could predict what guests will want next, and deliver it instantly? Learn how AI, data, and automation make that possible.
Get your bi-weekly newsletter with industry tips, trends, and insights to grow your brand.
Subscribe now
How salons and spas can win over Gen Z in 2026 — and why it matters more than ever
Find out what Gen Z wants from salons and spas in 2026. Explore data-driven insights to help boost appointments, sales, loyalty, and customer satisfaction.
5 hair and beauty salon consumer trends you can’t ignore in 2026
Salon regulars reveal the truth about 2026: ease, accessibility, and personalization are redefining the beauty experience. Don’t get left behind.
Salon reputation management 101: How to handle negative Google reviews the right way
A negative review doesn’t have to ruin your salon’s reputation. Discover the right strategy and responses to turn bad press into an opportunity to strengthen your reputation.
Survey reveals 6 surprising nail salon consumer trends for 2026
Why are nail clients still calling in 2025, and what’s AI got to do with it? Explore the surprising trends redefining nail salon service and loyalty.
Survey reveals the 8 top client retention strategies for wellness brands in 2025
New survey reveals the 8 proven ways to win clients back to your salon, spa or fitness brand — and keep them for good.
Your standing appointment for business growth — delivered straight to your inbox
Get the latest industry tips, trends, and insights to grow your brand.