Recent in Technology and AI

7 silent red flags that mean it's time to switch your medspa software (before growth stalls)
Medspa11 min read

7 silent red flags that mean it's time to switch your medspa software (before growth stalls)

Spot hidden signs your medspa has outgrown its software and see what modern, AI-ready systems offer for better workflows, compliance, and predictable growth.

Melanie FourieMelanie Fourie

The conversation after the conversation: What call transcripts reveal about your salon or medspa
Beauty and Wellness8 min read

The conversation after the conversation: What call transcripts reveal about your salon or medspa

57% of guests book by phone, but most owners have no idea what's being said. Here's what call transcripts reveal.

Cheryl ColeCheryl Cole

Salon Call Conversion Rate: What It Is, How to Track It, and What Good Looks Like
Beauty and Wellness7 min read

Phone calls were your salon or medspa's biggest blind spot. Here's what's changed

37% of calls to salons and spas go unanswered, and most owners have no way of knowing. Here's what becomes visible when every call finally becomes a data point.

Cheryl ColeCheryl Cole

Are you HIPAA compliant? A medspa owner’s guide to patient data security
Medspa11 min read

Are you HIPAA compliant? A medspa owner’s guide to patient data security

What HIPAA compliance means for medspas in 2026 from PHI to photo storage, telehealth, and software safeguards. A practical guide for aesthetic practice owners.

Danielle PietersenDanielle Pietersen

Survival guide: What to do when your salon or medspa booking system goes down
Salon12 min read

Survival guide: What to do when your salon or medspa booking system goes down

A calm, revenue-smart game plan for salon and medspa owners who refuse to panic.

Cheryl ColeCheryl Cole

7 booking mistakes that cost salons money (even if you already offer online scheduling)
12 min read

7 booking mistakes that cost salons money (even if you already offer online scheduling)

Even with salon online booking, small friction points can cost real revenue. Learn about the salon booking mistakes hurting ROI and how to fix them.

Danielle PietersenDanielle Pietersen

Holiday medspa marketing: Simple strategies you can set up in a single weekend 
Medspa9 min read

Holiday medspa marketing: Simple strategies you can set up in a single weekend 

Learn how medspas can use BNPL, automations, and targeted holiday campaigns to increase bookings, boost gift card sales, and drive seasonal revenue.

Rosie GreavesRosie Greaves

From missed calls to more clients: The ROI of AI receptionists for wellness brands
Beauty and Wellness10 min read

From missed calls to more clients: The ROI of AI receptionists for wellness brands

Wondering if an AI receptionist is worth it for your brand? Discover how AI receptionists can help reduce missed calls, book more clients, and boost ROI with smarter scheduling and service.

Michelle Dakota BeckMichelle Dakota Beck

The personalization playbook: How salons, spas, and medspas can maximize lifetime value through customized experiences
14 min read

The personalization playbook: How salons, spas, and medspas can maximize lifetime value through customized experiences

What if your business could predict what guests will want next, and deliver it instantly? Learn how AI, data, and automation make that possible.

Grace TrumpfellerGrace Trumpfeller
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