14 results

Free ResourcesClient Retention

Infographic: What actually makes a great salon or spa experience in 2026, ranked by real customers

Infographic: What actually makes a great salon or spa experience in 2026, ranked by real customers

Want to improve your salon or spa customer experience? Uncover data-driven insights from real clients and see what truly drives loyalty in our infographic.

Cheryl ColeCheryl Cole

QUIZ: How Gen Z–ready is your salon or spa?

QUIZ: How Gen Z–ready is your salon or spa?

Is your salon or spa welcoming to Gen Z? Take our free quiz using the latest survey data to determine if your business is Gen Z-ready.

Cheryl ColeCheryl Cole

The Check-In Newsletter - Oct 29, 2025: Client retention strategies that really work

The Check-In Newsletter - Oct 29, 2025: Client retention strategies that really work

Prepare your business for a successful holiday season with top client retention strategies and actionable insights.

Cheryl ColeCheryl Cole

2025 Survey: Rewards or regrets? Unpacking the 2025 wellness loyalty gap

2025 Survey: Rewards or regrets? Unpacking the 2025 wellness loyalty gap

We surveyed 1000 spa, medspa, salon and fitness providers and visitors to discover why loyal clients are leaving and how to win them back. Learn about client retention challenges facing wellness businesses in 2025.

Cheryl ColeCheryl Cole

The Q4 2025 beauty and wellness marketing calendar

The Q4 2025 beauty and wellness marketing calendar

Finish the year on a strong with a marketing calendar designed to boost your campaigns, maximize engagement, and set the stage for a successful year ahead.

Emily HolzerEmily Holzer

2025 Survey infographics: What medspa clients expect for 2026 — From AI to after-hours support

2025 Survey infographics: What medspa clients expect for 2026 — From AI to after-hours support

1,100 U.S. medspa clients reveals what matters most: After-hours support, AI receptionists, and the qualities that define a modern front desk experience.

Cheryl ColeCheryl Cole

2025 Survey infographics: What salon and spa clients want for 2026 — AI and appointment booking trends

2025 Survey infographics: What salon and spa clients want for 2026 — AI and appointment booking trends

AI at the front desk? We asked 1,000 salon and spa clients what they expect in 2026 — and their answers may surprise you.

Cheryl ColeCheryl Cole

Infographic: Gift card sales tips | The best seasons and services for sales by industry

Infographic: Gift card sales tips | The best seasons and services for sales by industry

What’s better than driving demand and delighting new guests? Doing it year-round. Discover the benefits of strategic gift card sales.

Cheryl ColeCheryl Cole

Quick guides: How to build a scalable fitness business model and membership system

Quick guides: How to build a scalable fitness business model and membership system

Explore quick guides to choosing the right fitness business model and creating flexible membership tiers that drive growth and member loyalty.

Cheryl ColeCheryl Cole

The Q3 2025 beauty and wellness marketing calendar

The Q3 2025 beauty and wellness marketing calendar

Boost bookings and profits with the ultimate Q3 beauty and wellness calendar. Find unique marketing ideas, key dates, and seasonal tips to grow your brand.

Cheryl ColeCheryl Cole

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